Operations Manager - Toronto, Canada - Hines

Hines

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Posting_
Feb. 27, 2023

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.

Responsbilities

As an Operations Manager with Hines, you will plan, coordinate and manage all mechanical operations, maintenance, energy management, utilities and employee development programs to Hines quality standards and property operating objectives. Lead and manage the Operations staff.

Responsibilities include, but are not limited to:

Be a methodical, organized and disciplined leader who directs and leads building operations and maintenance
Lead team staff planning and hiring initiatives with responsibility for developing, coordinating and supervising Operations team roles, tasks and responsibilities to ensure efficient delivery of services and compliance to Hines standards
Direct and maintain an effective operation and general maintenance program with accurate, uptodate records including, but not limited to: HVAC, MEP, Water Treatment, etc.
Train Operations staff, including but not limited to building systems, equipment functions and purpose, operation and maintenance procedures and Hines Standards
Maintain current and historical preventive maintenance and repair records on all systems and MEP equipment
Ensure property licensing compliance with all city, provincial and federal safety and environmental laws, codes, standards and regulations
Establish and implement prompt and courteous response to tenant requests in alignment with Hines Standards
Maintain ethical, professional, and courteous relationships with contractors, service providers, tenants and stakeholders
Establish and maintain a team collaborative and cooperative working environment
Execute and maintain all emergency procedures established by Hines and the assigned property including:
Emergency plan, procedures, training and evacuation drills
Assist emergency authorities and response teams in capacity of fire life safety director
Control Operations activities and building mechanical systems
Monitor and approve Operations schedules
Actively participate in required training activities and seminars
Establish inventory control programs and critical parts inventory levels and reporting
Provide Operations staff with required equipment, tools, and training to perform job responsibilities
Adhere to all Hines and property policies and procedures and perform all duties in a safe manner; ensure compliance with city, provincial and federal safety and environmental laws, codes, standards and regulations.
Develop longterm strategic plans and forecasting for the property including appropriate contract service management
Lead, mentor and train Operations staff reinforcing performance and accountability expectations and requirements
Provide staff leadership, counseling, training and scheduling
In cooperation with the Property Manager prepare annual operational budget plan; manage approved budget including variance analysis and reporting
Develop departmental and individual goals and objectives for the team and property

Qualifications:

Minimum Requirements include:
Bachelor's degree or related technical experience-
Two or more years of experience in an Operations leadership position-
Budget preparation and administration experience required-
Experience with building technology, Apps, CMMS, automation and energy management systems-
Sustainability programs and certifications including Energy Star, LEED, WELL, Wired-
New building start-up and commissioning experience-
Real estate industry and property management experience-
Ability to efficiently manage and coordinate multiple tasks and project assignments
Contract service procurement and administration
Strategic supervisory and decisionmaking skills
Ability to utilize all types of testing equipment, analog digital multimeters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices
Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form
Communicate effectively both verbally and in writing.
Maintain calm demeanor in emergency situations
When applicable*, obtain required city and/or government licenses or permits (i.e., Boiler Operating Permit, Provincial Maintenance Electrician's License, EPA CFC Universal Certification Technician certificate, etc.)
If, upon hire or promotion to this position, an individual does not have the required permits or licenses,

the individual will obtain those permits or licenses within six months of the hire/promotion, or six months from the date eligible for the license or permit.

Strong financial analysis skills, interpreting, composing variances and controlling budgets Strong problem-so