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Kitchener

    information technology - Waterloo, Canada - Erb Fischer Veterinary Corporation

    Erb Fischer Veterinary Corporation
    Erb Fischer Veterinary Corporation Waterloo, Canada

    2 weeks ago

    Default job background
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 to 40 hours per week
    • Education:
    • Expérience:

      • Education

    • Bachelor's degree

      • Work setting

    • Hospital/health care establishment/health institution
    • Private company, corporation or industry

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service

      • Computer and technology knowledge

    • Android
    • Information Technology Infrastructure Library (ITIL)
    • Mainframe
    • iOS
    • Device drivers
    • Networking software
    • Networking hardware
    • Networking security
    • Extranet
    • Intranet
    • Internet
    • Servers
    • Desktop applications
    • File management software
    • Security software
    • Multimedia software
    • Presentation software
    • Communication software
    • Web service design
    • Database software
    • MS Office
    • MS Windows
    • SharePoint
    • Spreadsheet
    • TCP/IP
    • Wireless networks

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Repetitive tasks
    • Handling heavy loads
    • Physically demanding
    • Manual dexterity
    • Attention to detail
    • Ability to distinguish between colours
    • Sound discrimination
    • Sitting
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Bending, crouching, kneeling

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Judgement
    • Organized
    • Team player
    • Ability to multitask
    • Time management

      • Experience

    • 3 years to less than 5 years

      • Other benefits

    • Free parking available
    • Parking available
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