Jobs
>
Toronto

    Remote Customer Service Representative-Part Time - Ontario, Canada - HuntsBot

    HuntsBot
    HuntsBot Ontario, Canada

    1 week ago

    Default job background
    Part time
    Description
    Customer Success Specialist / Customer Experience Specialist
    Customer Support Contract North America Only

    Directly communicate with Ground News readers to answer questions regarding all of the Ground News product suite (web, mobile app, extension, newsletters) in a thorough, thoughtful, and brand-aligned manner.

    Remain readily available throughout work hours to respond promptly and accurately to inquiries via several feedback channels including phone calls, App/Play Store and other product review channels, social media, and email.

    Collect and record actionable feedback from each feedback channel, to be shared with the Head of Customer Support. Help improve the product by communicating time-sensitive feedback to the right departments, ensuring prompt updates that help resolve bugs.

    Troubleshoot to investigate reports of technical issues and provide clear solutions to customers, and escalate reports directly to the dev team when necessary.

    Develop expert knowledge on how all of the Ground News products work so that you can accurately resolve technical issues, address customer questions and concerns, follow up with product-based solutions, and provide readers with relevant, personalized information about the Ground News suite of apps, newsletters, and media literacy tools.

    A minimum of 3+ years of experience in a customer support or customer service role (preferably in B2C SaaS)
    A non-partisan approach to news and current events and ideally a basic understanding of the US political system
    Exceptional English communication skills and the ability to leave your personal biases at the door when communicating with individuals from all walks of life
    The ability to operate consistently and reliably in a 100% remote environment, including the ability to organize one's own virtual workspace to ensure that work is completed within work hours
    A background in social sciences: philosophy, political science, psychology, sociology or similar
    Experience working in media (preferably news)
    Experience using any of Ground News' products (app, website, extension, newsletters)

    Co-founded by a former NASA engineer and Bain consultant, a position with Ground News provides an unparalleled learning experience both personally and professionally.

    You'll have the freedom to work remotely and play a key role in the development of Ground News products.

    This is an opportunity to work with a growing and mighty team that is fighting every day to build a world where cooperative, civil debate is the norm, media is accountable, and critical thought is the baseline of our information consumption.

    Ground is based in Kitchener, Ontario, Canada, but this role is remote.
    If you think Ground News is a good fit for you, send your resume and cover letter.

    HuntsBot,a one-stop outsourcing task, remote job, product ideas sharing and subscription platform, which supports DingTalk, Lark, WeCom, Email and Telegram robot subscription.

    The platform will push outsourcing task requirements, remote work opportunities, product ideas to every subscribed user with timely, stable and reliable.

  • Cineplex

    Part-time Cast Member

    1 week ago

    Cineplex Toronto, Canada Part time

    Cineplex Careers - See Yourself Here Proudly recognized as having one of the country's Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. · Your work location: · SC Yorkdale · City: · North York · What you will do: · We count on ou ...

  • Urban Cova

    Representative (Full-time/part-time)

    1 week ago

    Urban Cova Toronto, Canada

    Creates a warm and welcoming environment by taking initiative to greet and thank customers. · - Demonstrates our customer service commitment (smiling, offering a friendly greeting, learning customers' names and orders) in each interaction. · - Actively listens to customers by rem ...

  • CROSSMARK Canada Inc.

    Retail Representative Part Time

    1 week ago

    CROSSMARK Canada Inc. Toronto, Canada Part time

    Overview: · The Retail Representative is responsible for execution of in-store merchandising and sales activities within the assigned territory. · **Responsibilities**: · - Follow detailed instructions for execution of client priorities through sales and merchandising. · - Execut ...

  • CROSSMARK Canada Inc.

    Retail Representative Part Time

    5 days ago

    CROSSMARK Canada Inc. Toronto, Canada Part time

    Overview: · The Retail Representative is responsible for execution of in-store merchandising and sales activities within the assigned territory. · **Responsibilities**: · - Follow detailed instructions for execution of client priorities through sales and merchandising. · - Execut ...

  • CROSSMARK

    Retail Representative Part Time

    6 days ago

    CROSSMARK Toronto, Canada Part time

    Job Posting: · **Overview** · The Retail Representative is responsible for execution of in-store merchandising and sales activities within the assigned territory. · **Responsibilities** · - Follow detailed instructions for execution of client priorities through sales and merchand ...

  • TELUS

    Bilingual Care Coordinator 30 Hours Part Time

    5 days ago

    TELUS Toronto, Canada Part time

    Emplacement: Toronto, ON, CA Calgary, AB, CA Montreal, Quebec, CA Edmonton, AB, CA Vancouver, British Columbia, CA- Code d'identification: Emplois par catégorie: Santé- Fonction: Clinique / Médical- État de l'emploi: Temps partiel- Horaire: Permanent**Description**: · **Contribue ...

  • Cowie Capital Partners Inc.

    Part-time Customer Service Representative

    1 week ago

    Cowie Capital Partners Inc. Toronto, Canada Part time

    **Are you looking to be part of a growing dynamic team?** · Self Stor is a GTA-based self storage provider founded in 1996. · The **Part Time** Customer Service Representative is responsible for assisting customers on the weekends at our Etobicoke (55 Kelfield St) storage locatio ...

  • Self Stor (Cowie Capital Partners Inc.)

    Part-time Customer Service Representative

    1 day ago

    Self Stor (Cowie Capital Partners Inc.) Toronto, Canada Part time

    **Are you looking to be part of a growing dynamic team?** · Self Stor is a GTA-based self storage provider founded in 1996. · The **Part Time** Customer Service Representative is responsible for assisting customers on the weekends at our Mississauga storage location. · The regula ...

  • Wajax

    Parts Representative

    1 week ago

    Wajax Toronto, Canada

    **The Opportunity** · Accountable/responsible for providing a high level of customer service in support of the business of service and parts sales to the market and expediting internal parts service requests while maximizing productivity and proficiency to meet targets · **The Ro ...

  • Toronto Transit Commission

    Customer Information Representative, Part Time

    1 week ago

    Toronto Transit Commission Toronto, Canada Part time

    **JOB INFORMATION** · **Requisition ID**: 8052 · **Number of Vacancies**: 2 · **Department**: Marketing and Customer Experience Customer Service · **Salary Information**: $ $31.95 · **Union**:ATU 113 · **Pay Scale Group**: CS11 · **Employment Type**: Regular Part Time · **Weekly ...

  • Toronto Transit Commission

    Customer Service Representative, Part Time

    1 week ago

    Toronto Transit Commission Toronto, Canada Part time

    **JOB INFORMATION** · **Requisition ID**: 8959 · **Number of Vacancies**: 1 · **Department**: Marketing and Customer Experience Customer Service · **Salary Information**: $ $39.98 · **Pay Scale Group**: CS13 · **Union**:ATU 113 · **Employment Type**: Regular Part Time · **Weekly ...

  • The Second City

    Part Time Customer Service Representative

    1 week ago

    The Second City Toronto, Canada Part time

    CUSTOMER SERVICE REPRESENTATIVE (Toronto) · SALARY - $17 CAD/hour · START DATE - 06/19/2023 · About the Second City · Sales Duties · Sell, refund, and exchange tickets over the phone and in person, and answer any questions about show programming · Register students (and employees ...

  • Loblaw Companies

    Part-Time Cashier

    1 week ago

    Loblaw Companies Toronto, Canada Temps partiel

    L'utilisation du masculin à pour but d'alléger le texte · Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemb ...

  • Flex Point Security

    Part Time

    2 days ago

    Flex Point Security Toronto, Canada Part time

    **Role Responsibility**: · To provide protection of physical and human resources at sites assigned in a professional and courteous manner. · **Specific duties performed and essential functions (but not limited to)**: · Accountable to the Operations Manager or Site Supervisor - as ...

  • Loblaw Companies

    Cashier Part Time

    1 week ago

    Loblaw Companies Toronto, Canada Temps partiel

    L'utilisation du masculin à pour but d'alléger le texte · Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemb ...

  • Flex Point Security

    Part Time

    1 week ago

    Flex Point Security Toronto, Canada Part time

    **Toronto (Etobicoke)** · **Coverage**: Monday-Friday · **Shift**: Monday, Tuesday, Thursday, Friday hours. Wednesday hours. (25 hours per week) · **Location**: Toronto, ON · **Start**: Immediate* · **Specific duties performed and essential functions (but not limited to)**: · Acc ...

  • George Brown College

    Part Time

    1 week ago

    George Brown College Toronto, Canada Part time

    **CLOSING**:April 19, 2024 · *** · **Land**_ _**Acknowledgement** · - George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as trea ...

  • Marriott International, Inc

    Part Time

    1 week ago

    Marriott International, Inc Toronto, Canada Part time

    **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada · **Schedule** Part-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Our ...

  • Silver Hotel Group

    Part Time

    1 week ago

    Silver Hotel Group Toronto, Canada Part time

    **Part Time Guest Services Agent** · We are currently looking for a **Part Time Guest Services Agent** The primary responsibility of the Part Time Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptiona ...

  • George Brown College

    Part Time

    5 days ago

    George Brown College Toronto, Canada Part time

    **CLOSING**:July 21, 2023 · **Land**_ _**Acknowledgement** · - George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty peop ...