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    Workers' Compensation Specialist/ - Vernon, Canada - Fashion Nova

    Fashion Nova
    Fashion Nova Vernon, Canada

    2 weeks ago

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    Description

    ROLE OVERVIEW

    Under the supervision of the Manager, Workers' Compensation, the Workers' Compensation Specialist performs a variety of complex paraprofessional confidential workers' compensation processing and assists in employee relations and regulatory reporting, office operations, and compliance tasks.

    RESPONSIBILITIES

  • Assist in clerical operations for the Workers' Compensation Program; keeps abreast of current developments and laws
  • Process the workers' compensation claims and alert People and Culture of the need for a leave of absence and|or accommodation under the ADA; keeps abreast of current developments and laws regarding workers' compensation and ADA regulations
  • Serve as the liaison with the workers' compensation administrator; interacts with administrator to resolve company and team member workers' compensation and industrial safety inquiries
  • Serve as first contact for team members on workers' compensation an industrial safety inquiries
  • Process, monitor and review incoming workers' compensation forms and safety hazard report forms; maintain strict confidentiality regarding team member claims; create files and organizes claims as needed; document claims and claimant information; maintain correspondence as needed; assure all paperwork and files are completed for workers' compensation claims and industrial safety issues; make recommendations to management regarding disposition of claims; coordinate processing with People & Culture
  • Follow up with appropriate manager, supervisor and team member regarding claim status and required paperwork
  • Coordinate with the manager, supervisor, team member and People & Culture regarding transitional duty accommodations
  • Author transitional duty agreements, and file with People & Culture
  • Compile, complete and verify required workers' compensation and industrial safety reports; resolve any reporting issues that arise
  • Assist with the implementation, coordination and presentation of required workers' compensation and industrial safety workshops

    • ROLE REQUIREMENTS

  • Three plus years of experience processing workers' compensation claims, preferably for an employer with a high-deductible program
  • Excellent oral and written communication, including exceptional presentation skills
  • Advanced knowledge of Google Suite
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations
  • Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
  • AA|AS in Business or a related discipline
  • Bilingual in Spanish

    • BENEFITS

  • Formalized career paths
  • Flat management platform
  • Manager Training Academy
  • Creative Development Internship Program
  • Fashion Nova Cares Program
  • Flexible Paid Time Off (PTO)
  • Medical, Dental and Vision Coverage
  • 401k match, with immediate vesting upon eligibility
  • Stocked kitchens with gratis snacks and drinks
  • Weekly catered lunches
  • Summer Fridays at Headquarters
  • Team bonding events and programs
  • Employee discounts
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