information technology - Mississauga, Canada - Hawley Chatwal & Co LLP

    Hawley Chatwal & Co LLP
    Hawley Chatwal & Co LLP Mississauga, Canada

    1 month ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 7 months to less than 1 year
    • or equivalent experience
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Manage incidents
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Repetitive tasks
    • Attention to detail
    • Combination of sitting, standing, walking
    • Personal suitability

    • Accurate
    • Initiative
    • Judgement
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Other benefits

    • Free parking available
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week