Program Analyst - Toronto, Canada - Responsible Gambling Council

Responsible Gambling Council

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RG Check Program Analyst:

Full-time, permanent:

(Hybrid-Remote, Toronto-based):

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling—providing insights to industry stakeholders through its research and problem gambling prevention programs, as well as accrediting responsible gambling initiatives offered by gaming companies across the globe.

Based in Toronto, RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

Reporting to the Associate Director, Accreditation, the RG Check Program Analyst will interact directly with clients, clearly communicating information requests, managing expectations and delivering findings.

You are responsible for assessing compliance with established criteria and indicators by collecting and examining records, reports, operating practices, surveys, and interviews.

Findings are detailed, documented and communicated in a final report and presentation.

The role involves executing the accreditation process which includes the following key responsibilities:

Communicating and scheduling the various requirements and steps of accreditation process with gambling operators
Collecting and analyzing corporate and operational documents and materials including ensuring such documents remain confidential and treating privileged information with discretion
Planning, coordinating and conducting venue visits, site assessments, employee interviews, and employee and player surveys
Analyzing and assessing documentation and data against established standards
Documenting the accreditation findings and reporting the results
Writing, editing and formatting business reports and presentations

This position requires exceptional analytical and writing skills, as well as communication and organizational skills. A high level of professionalism is required.

Travel throughout Canada and internationally will be required at times (approximately one to two weeks, two to three times a year).

Salary range:
$47,800 to $59,700 per annum, plus excellent benefits.

Education and Experience

Minimum of 13 years of experience working in an office environment
Strongly proficient in Excel and/or other data analysis software

Required Skills and Attributes

Strong critical thinking and analytical skills; able to clearly and concisely identify key points and organize them in a logical manner
Good verbal communication and interview skills; ability to interact with employees from a variety of positions from frontline to senior level
Ability to remain objective and consider all relevant information and data
Detailoriented
Excellent report writing and editing skills
Project coordination and scheduling experience
Ability to organize and analyze data
Ability to identify anomalies and escalate to senior employees for further input and resolution
Proven ability to meet deadlines and achieve deliverables
Selfmotivated and able to function independently within a team environment
Knowledge of the gaming industry, including iGaming and Sports Betting, is an asset
Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner
Fluency in a second language in addition to English is an asset
Valid Driver's License and Passport
Alignment with RGC's

Core Values:
Humanity, Integrity, Courage and Ingenuity

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

While we thank all individuals for their interest, only those selected for an interview will be contacted.