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Senior Manager, Communications and Development Featured - Surrey, Canada - Phoenix Society
Description
The Senior Manager,Communications and Development will play a key role in advancing the missionand impact of Phoenix Society by leading the development and execution ofcomprehensive internal and external communication strategies andactivities. They will be responsible foroverseeing fund development activities, including grant writing, fundraisingand performance monitoring, to support Phoenix's programs and services.
The Senior Manager will also play a crucial role in building andmaintaining stakeholder relationships, including donors, partners, employees,volunteers and the general public.
Key Responsibilities
Communications:
• Develops and drives Phoenix's internal and externalcommunication strategy.
• Identifies and leads the development ofcommunications opportunities through, but not limited to our networks, ourwebsite, our social media presence, and targeted media outreach.
• Leads the development of ongoing narrative work,ensuring Phoenix's brand voice maintains integrity and credibility in allmaterials and across all platforms.
• Leads evaluation of communications work andintegrates learnings into ongoing strategy and narrative development.
• Communicate effectively impacts and outcomes ofPhoenix's work to a variety of stakeholders.
• Draft written materials, prepare presentations and to communicateour story.
• Manage all company's press releases by effectively describing andpromoting our products and services.
CommunityRelations:
•Identify and pursue opportunities forthird-party events and liaise with organizers.
• Knowledge of community groups and strong ambition to connect with stakeholders.
• Provides expertise in the development, organization,administration and execution of special events and keeping pre and post eventdetails.
• Contributes to and helps implement plans to engage stakeholdersand volunteers.
• Establish successful working relationships both internally andexternally.
• Identify and implement improvement strategies and best practices.
• Participate in the implementation of the communications andmarketing plans for each event in concert with the Events Coordinator.
• Manage media relations for Phoenix and effectively inform andpromote our brand, mission, values and product.
Fund Development:
• Develop and implement a successful annual fundraising plan inconsultation with the CEO and Board to set fundraising targets, with a focus ongrant writing, identification of prospective donors, and donor stewardship.
• Ensure a steady flow of proposals, reports and stewardshipinformation for current and prospective funders, on a demanding schedule.
• Research and write grant applications, reports and othercorrespondence for prospective and current donors, government, foundations andcorporate funders.
• Identify, research and acquire prospective individuals, corporatedonors and sponsors. Develop and implement campaigns to reach new prospects,targeted by sector.
• Produce in–house fundraising appeal and campaigns to donors usingvarious computer programs and applications and social media.
• Lead preparation of newsletters, annual reports, and social mediacontent.
• Adhere to the guiding principles and policies of Phoenix.
• Undertake fundraising-related duties as needed.
QualityAssurance:
·Ensuresthat Phoenix fundraising programs operate in compliance with Phoenix SocietyPolicy and Procedures and all relevant health and safety legislation.
• Leadsto maintaining high standards of work quality.
• Participatesin Society's strategic planning.
Qualifications and Experience
·Apost-secondary degree in communications, marketing, public relations or related.
· 5-7years' experience in communications, marketing and/or public relations.Experience in the non-profit, human services, academic or public sector is an asset.
· Provenexperience developing and implementing communications strategies.
· Excellenttime and resource management techniques.
· Abilityto build engagement and impact with social media content.
· Superiorwritten and verbal communication skills, with a demonstrated ability to writein a variety of styles for a range of audiences. Excellent editing andproofreading skills, with an impeccable eye for detail and accuracy.
· Stronganalytical and problem-solving abilities.
· Demonstratedattention to detail, professional attitude, and ability to maintainconfidentiality.
· Abilityto work independently, while being a collaborative and communicative teammember.
· Demonstratecritical thinking and problem-solving techniques.
· Experiencecreating multimedia and shareable graphics.
· Abilityto work independently, while being a collaborative and communicative teammember.
· Proficientwith social media platforms: LinkedIn, Facebook, X, Instagram and YouTube.
· Workingknowledge of Adobe Creative Suite and multimedia practices are assets.
· CFREcertification an asset
Competencies
Approachto Work
JobKnowledge & Quality of Work
×High degree of relevant and current jobknowledge and skill
× Consistently produces accurate, thorough,high-quality work in a timely manner.
× Builds and promotes a culture of health andsafety in the workplace.
× Implements and enforces best practices inhealth and safety within the workplace.
Judgement& Decision-Making
×Models independent thinking and creativity
× Demonstrates effective problem-solving skills.
× Makes clear, consistent, transparent andtimely decisions after contemplating various available courses of action.
× Exercises sound judgment in the bestinterests of the organization
Communication& Interpersonal Skills
·Expresses themselves clearly andprofessionally both verbally and in writing.
· Displays high emotional intelligence; usestact and diplomacy in dealing with sensitive, complex and confidential situations.
· Has a manner, style and presence that makes apositive impression?
· Listens to and considers others' views.
PersonalLeadership
·Models the organization's core values ofsocial justice, teamwork, social innovation, and strength-based practices.
· Fosters enthusiasm, energy, and commitment
· Takes responsibility for personal actions,performance, and health.
· Is reliable and accountable; shows up on timeready to work.
Teamwork& Collaboration
·Effectively works with their colleagues toensure organizational success.
· Champions positive working relationships withstaff and external stakeholders
· Supports an environment of openness, andchampions teamwork and communication across programs.
· Leverages the expertise and experience ofothers for organizational success.