Administrative Support Iii - Calgary, Canada - Alberta Health Services

Alberta Health Services
Alberta Health Services
Verified Company
Calgary, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Your Opportunity:


The Alberta Children's Hospital (ACH) is a bright modern, family centered facility that is a cornerstone for quality care and research for the children of Calgary and southern Alberta.

ACH is the largest public hospital for sick children in Alberta.

ACH was built with family centered care in mind and prides itself on engaging patients and families on a regular basis through a family centered approach to care.

As the Administrative Support III you will work both collaboratively and independently with a multi-disciplinary team within the Ambulatory Outpatient Clinics.

You will perform a variety of administrative support duties including but not limited to:

reception duties, answering telephone calls and communicating with patients, registering patients for clinic appointments, preparing/creating patient charts, maintaining patient records and documentation, scheduling/booking appointments, and other clerical duties as required.

You will be expected to demonstrate exceptional customer service and telephone etiquette skills when communicating with the children and families in the outpatient clinics.

As the Admin Support III you will be self-directed; have strong communication, professionalism and customer service skills; demonstrate critical thinking, time management, confliction resolution, decision-making and problem-solving skills; accurately collect & document information in a timely manner; be adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail; and demonstrate an attitude of respect, caring, and compassion for all patients and families in our care.


Description:


As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.


  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: ACH Ambulatory Clinics
  • Primary Location: Alberta Children's Hospital
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.
00

Posting End Date: 25-MAY-2023


  • Employee Class: Casual/Relief
Date Available: 05-JUN-2023


  • Hours per Shift: 7.75
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days
  • Days Off: Other
  • Minimum Salary: $23.53
  • Maximum Salary: $28.60
  • Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.


Additional Required Qualifications:

Experience using an electronic booking/scheduling system. 1 year customer service experience.


Preferred Qualifications:


MOA and/or Unit Clerk program including a practicum placement within a healthcare setting 1 year experience providing administrative support in an outpatient healthcare setting.

Experience with booking appointments, chart management, understanding of clinic workflow/processes, telephone etiquette and skills. Experience working with children in an educational/healthcare, childcare or related setting.


Experience with the following programs:
Connect Care.
More jobs from Alberta Health Services
See all jobs of Alberta Health Services