Jobs
>
Toronto

    User Experience Assurance Engineer - Toronto, Canada - Stripe

    Stripe
    Stripe Toronto, Canada

    5 days ago

    Default job background
    Full time
    Description

    Who we are

    About Stripe

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

    About the team

    User Experience Assurance is a new team at Stripe focused on evaluating and improving user experiences across all of Stripe's products. This team evaluates, measures, and tracks the experience quality of Stripe's user journeys. You will work closely with product teams to ensure that Stripe products meet or exceed our high quality bar. In addition, the UXA team works in partnership with product teams to define, maintain, and evolve essential journeys so that we capture the full set of users, roles, and tasks most important to a successful Stripe experience.

    What you'll do

    As a member of the User Experience Assurance team, you will test and evaluate Stripe's product and user journeys, identify opportunities for improvement, and partner with teams across Stripe to implement improvements. You will develop a deep understanding of Stripe's products, users, and business in order to make high impact recommendations for improving product quality.

    Responsibilities

  • Identify gaps and improvement areas within specific user journeys and across Stripe's product suite. Act as a force multiplier to assist product teams in optimizing and planning for product experience and quality improvements
  • Implement comprehensive user experience evaluation strategies, ensuring thorough coverage of use cases and driving user journey evaluation and walk the store practices
  • Work closely with product teams to investigate, debug and triage difficult problems and independently work towards results
  • Contribute significantly to improving product quality. Ultimately enable exceptional product experiences and reinforce Stripe's commitment to meticulous craft
  • Collaborate to define and establish user experience assurance standards, methodologies, and processes to be integrated seamlessly into the product development process

    • Who you are

    We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

    Minimum requirements

  • At least 4+ years of experience as a customer success engineer, integration engineer, solution architect, technical consultant, quality assurance or product engineering role. A strong technical generalist with a coding background
  • Can read, write, and understand code in multiple programming languages
  • Has experience integrating Stripe or other RESTful APIs
  • Experience partnering closely with engineers, designers, and business areas to build surprisingly great products
  • Obsession with users, details, and building best in class solutions
  • Understanding of how product quality is essential in a B2B product company with a focus in developer-led experiences
  • Strong written and verbal communication skills with a talent for precise articulations of user and customer problems. You are adept at communicating technically complicated topics simply and elegantly
  • Strong craft and visual design skills. You can identify how user experiences can and should be better and when they do meet a defined quality bar. You have a keen eye for subtle details whether in code or user interfaces

    • Preferred qualifications

  • Self-starter with the ability to assess, troubleshoot and work autonomously to decompose and solve complex problems
  • Ability to investigate, debug and triage difficult problems and independently work towards results
  • Solid understanding of development lifecycles, testing methodologies, and QA processes
  • Experience testing APIs

    • Hybrid work at Stripe

    This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

    Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

    A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

    Pay and benefits

    The annual US base salary range for this role is $134,700 - $202,000. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

    Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

  • Robertson & Company Ltd.

    Quality Assurance Engineer

    1 day ago

    Robertson & Company Ltd. Toronto, Canada

    This role will be responsible for finding and reporting bugs and glitches to the Development team. This role also approves deployments to the UAR environment and gives their consent to move code to production. Also works with and coaches other QA engineers. The QA engineer has a ...

  • Prodigy Labs a UST Company

    Quality Assurance Engineer

    1 week ago

    Prodigy Labs a UST Company Toronto, Canada

    What We're Looking For: · QA Engineer: We are looking for an experienced Quality Assurance (QA) Engineer to develop and execute exploratory and automated tests to ensure product quality. · The QA Engineer will be responsible for designing and implementing tests, debugging, and de ...

  • CB Canada

    Quality Assurance Engineer

    5 days ago

    CB Canada Toronto, Canada

    Quality Assurance Engineer- Mobile · On behalf of our client in the Banking Sector, PROCOM is looking for a Quality Assurance Engineer- Mobile. · Quality Assurance Engineer- Mobile – Job Description · Monitor service, productivity and assess efficiency levels within own functi ...

  • Cineplex

    Quality Assurance Engineer

    5 days ago

    Cineplex Toronto, Canada Full time

    Work location: · Home Office 1303 Yonge StCity: · TorontoWhat you will do: · Quality Assurance Engineer · Hybrid position working from the Cineplex head office at 1303 Yonge Street, Toronto (Yonge and St. Clair). · The Cineplex Digital Products and Experience team has an immediat ...

  • Toronto Transit Commission (TTC)

    Quality Assurance Engineer

    1 week ago

    Toronto Transit Commission (TTC) Toronto, Canada Full time

    *If you applied for the original posting during the period of February 15, 2024 to March 3, 2024 you need not reapply as all applications will be considered. Thank you. · JOB INFORMATION · Requisition ID: 9047 · Number of Vacancies: 1 · Department: Track & Structures Track & St ...

  • Veeva Systems, Inc.

    Quality Assurance Engineer

    1 week ago

    Veeva Systems, Inc. Toronto, ON, Canada

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. Do the Right Thing, Customer Success, Employee Success, and Speed. As a Work Anywhere company, we support your flexibility to work fro ...

  • Cineplex Entertainment LP

    Telecommute Quality Assurance Engineer

    1 week ago

    Cineplex Entertainment LP Ontario, Canada

    Quality Assurance Engineer page is loaded Quality Assurance Engineer · Apply locations Toronto, Canada time type Full time posted on Posted 28 Days Ago job requisition id JR Work location: · Home Office 1303 Yonge St City: · Quality Assurance Engineer · Hybrid position workin ...

  • Think Dirty®

    Mobile Quality Assurance Engineer

    1 week ago

    Think Dirty® Toronto, ON, Canada

    Company Description Think Dirty is a mobile app that simplifies reading cosmetic and personal care product labels. Our goal is to empower ingredient-conscious consumers by providing an easy-to-use tool to learn about potentially toxic ingredients and make healthier choices for th ...

  • WatchGuard Technologies

    Telecommute Quality Assurance Engineer

    1 week ago

    WatchGuard Technologies Ontario, Canada

    WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We've built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging. · You ...

  • Score Media and Gaming Inc.

    Engineering Quality Assurance Director

    1 week ago

    Score Media and Gaming Inc. Toronto, ON, Canada

    About the Role & Team · As the Director of Engineering, QA Automation, you will help theScore realize its mission and vision to become the premier provider of sports fans' experience by accelerating the delivery of our high quality mobile and web applications and backend service ...

  • theScore

    Engineering Quality Assurance Director

    2 weeks ago

    theScore Toronto, ON, Canada

    About the Role & Team · As the Director of Engineering, QA Automation, you will help theScore realize its mission and vision to become the premier provider of sports fans' experience by accelerating the delivery of our high quality mobile and web applications and backend service ...

  • Comtech Group

    System Assurance Lead/Engineer

    6 days ago

    Comtech Group Toronto, ON, Canada

    See the opportunities we have available today in our exciting portfolio of client programs and project · System Assurance Lead/Engineer - (ENGEN31.Comtech) is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Pro ...

  • Comtech Group

    System Assurance Lead/Engineer

    1 day ago

    Comtech Group Toronto, ON, Canada

    See the opportunities we have available today in our exciting portfolio of client programs and project · System Assurance Lead/Engineer - (ENGEN31.7) · Share this job as a link in your status update to LinkedIn. · Comtech Group Inc. (Comtech) is a multidisciplinary consulting f ...

  • SNC-Lavalin

    System Safety and Assurance Engineer

    3 days ago

    SNC-Lavalin Toronto, Canada Full time

    Job Description · System Safety and Assurance Engineer · Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and d ...

  • Alstom

    Operational Quality Assurance Engineer

    1 week ago

    Alstom Toronto, Canada

    We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solu ...

  • Resolver, a Kroll Business

    Telecommute Quality Assurance Engineer

    1 week ago

    Resolver, a Kroll Business Toronto, ON, Canada

    Quality EngineeringToronto,OntarioEdmonton,AlbertaAB · Resolver is now permanently hybrid –that means, you can decide to work in office, remotely or a mix of both depending on your preference Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our cust ...

  • Northbridge Financial Corporation

    Senior Quality Assurance Test Engineer

    1 week ago

    Northbridge Financial Corporation Toronto, Canada Temps plein

    What it's like to be a Quality Assurance Engineer at Northbridge Insurance · The Quality Assurance Test Engineer is responsible for collaborating on the development and execution of complex projects. Quality Assurance Engineers have a thorough skill, understanding, and mastery ...

  • Northbridge Financial Corporation

    Senior Quality Assurance Test Engineer

    1 week ago

    Northbridge Financial Corporation Toronto, Canada Full time

    What it's like to be a Quality Assurance Engineer at Northbridge Insurance · The Quality Assurance Test Engineer is responsible for collaborating on the development and execution of complex projects. Quality Assurance Engineers have a thorough skill, understanding, and mastery ...

  • Grafana Labs

    Senior Security Engineer, Security Assurance

    2 days ago

    Grafana Labs Toronto, Canada

    This is a remote position and we are looking for candidates in Canada Eastern timezones. · About the team · The Security team advances Grafana's overall security posture through critical initiatives and coordination of large security projects. We build technologies, tools, and pr ...

  • Autodesk, Inc.

    Quality Assurance Engineer Automation Testing

    1 week ago

    Autodesk, Inc. Toronto, ON, Canada Full time

    QA Engineer - Fusion Platform page is loaded QA Engineer - Fusion Platform · Apply locations Toronto, ON, CAN time type Full time posted on Posted Yesterday job requisition id 24WD77222 Job Requisition ID # · 24WD77222 Position Overview · Are you passionate about improving the ...