Team Leader, Management Support and Expertise - Quebec City, Canada - Desjardins

Desjardins

Verified Company

Quebec City, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-06

As a team leader, you provide management support for the team. You coordinate your unit's technical activities, action plans and initiatives.

You coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress.

You support employee engagement by creating a positive, motivating work environment where everyone's contribution is valued.

You have functional authority over the team and manage individual performance. You solve technical problems and help develop and improve technical methods and procedures.

You serve as technical collaborator for your unit and practitioners.

General Information on the Position

Main Responsabilities- Help determine your unit's service offer and ensure your projects and activities are planned and executed- Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction- Help develop training and skills development strategies and action plans for team members- Help resolve complaints and problems in accordance with the organization's practices- Play a non-decision-making role in hiring, performance management, discipline, and skills development.

Manage the budget.

Other working conditions- The work arrangement for the position is *full-time on-site work #LI-Onsite- Number of jobs available : 1

Qualifications:

College diploma in a related field
A minimum of 2 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Key competencies for the job

Directs work, Engagement

Work Location

Caisse Desjardins de Sillery-Saint-Louis-de-France

Trade Union

Non Syndiqué

Unposting Date

Job Family

Management support and expertise support (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.

It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.