Customer Service Representative - Winnipeg, Canada - VPC Group Inc

VPC Group Inc

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As industry leaders, VPC Group is Canada's largest foam and fiber manufacturer. We have been a premier supplier to Canadian and US manufacturers for over 61 years. With an unmatched footprint from coast-to-coast, we provide world class products and service to partners throughout North America.

VPC Group Inc., has an opportunity for a permanent part-time Order Entry/Customer Service Representative.

Shift and schedule:
Monday-Friday hours per week.

Work hours to be negotiated.

Pay rate of $ 19.00 per hour.

To ensure that Fybon, a division of VPC Group maintains its commitment to delivering first-class, quality-oriented customer service, we are seeking an individual who possesses the following qualities:

Excellent people skills with a genuine desire to exceed customer expectations
Ability to thrive as part of a team that consistently achieves and surpasses set goals
Minimum of 2 years' experience in a customer service role
Proficient with Microsoft Word, Excel, and Outlook
Ability to multitask in a fastpaced environment, both as part of a team and independently
Perform general clerical duties such as data entry, copying, and scanning documents
Ability to handle confidential information
Criminal background check is required

Key Duties and Responsibilities:

As a Customer Service Representative at Fybon, your primary responsibilities will include:

Diligently managing time to ensure efficient completion of tasks
Building sustainable relationships with customers by providing a warm and friendly telephone greeting
Identifying and assessing customer needs to ensure their expectations are not only met but exceeded
Resolving customer concerns by offering appropriate solutions and alternatives within designated time limits
Providing accurate and complete information using the appropriate methods and tools

If you possess these qualities want to be part of a fun and vibrant team, are reliable, and are interested in pursuing a part-time office career, we would love to review your resume and meet with you.

Job Type:
Part-time

Salary:
From $19.00 per hour

Expected hours:
No less than 25 per week

Schedule: