- Onboard new clients
- Conduct regular meetings with clients to finalize monthly tasks and review completed work
- Coordinate team activities and maintain consistent communication with clients regarding all projects
- Collaborate with the operations team and ensure clear communication with clients
- Monitor, report, and present client performance data to achieve business objectives
- Manage projects to ensure timely delivery and quality standards
- Implement new marketing technologies for clients
- Identify and present new services to existing clients
- Handle client renewals and upselling
- 1-3 years of experience as an Account Manager in the digital marketing/advertising sector
- Proficiency in marketing data analytics and interpretation
- Familiarity with modern B2B and digital marketing practices
- Essential knowledge of SEO, PPC & Social Media
- Working understanding of website development and CMS preferred
- Strong telephone etiquette and B2B email familiarity
- Preference for candidates with knowledge in Google AdWords/Analytics
- Abundant growth opportunities within the organization
- Professional yet welcoming environment
- Opportunity for career advancement
- Interact closely with company leadership, including the CEO
- Competitive benefits package
- Supportive work-life balance
- Remote work options available
- Potential for career development
- Commitment to professional advancement
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Account Manager - canada, Canada - TopHat HR
Description
About Us:
Tophat HR is a specialized consulting firm, focusing on providing tailored and comprehensive human resources consulting & management services.
About our client and the position:
Our client is a Digital marketing company that collaborates to develop effective solutions for its clients in areas like SEO, SEM, SMM, reputation management, and brand development.
Currently, they are looking for a highly skilled and enthusiastic Account Manager. The ideal candidate should be a people's person, detail-oriented, proficient in time management, and capable of working independently.
Primary Responsibilities
Manage a diverse portfolio of approximately 25-40 small to medium-sized clients, including national accounts. Use your digital marketing expertise to identify client needs, propose cost-effective solutions, and enhance customer loyalty and retention.
Job Duties:
Qualifications:
Why Choose Us:
Perks & Benefits:
We are a diverse and inclusive employer, encouraging individuals from all backgrounds to apply. Accommodations will be provided during the hiring process upon request.
