Claims Adjuster - Toronto, Canada - Riobel inc
Description
BASIC JOB FUNCTIONS /RESPONSIBILITIES:
à
- Handling French Claims _
Handling of Claims
Communicate, gather pertinent information for each claim and settle claims up to $25,000.
Manage claims >$25,000 under the supervision of the Senior Claims Adjustor
Collaborate with Global Product Development department as a resource for processing PTS test requests
Support technical experts to validate cause of the claim and place claim information in an executive summary to facilitate technical review and approval for the claim.
Validate cause of claim against known/unknown defects and review the claim withWINN's technical experts including Global Product Development, Field Service and Global Product Development
Primary monitor of incoming French language Mobile App claims, insurance claims and consumer claims >$500
Handle and process a variety of damage, product and labor claims filed by consumers, WINN Sales Reps, builders, plumbers, retailers or wholesalers, insurers, attorneys Work closely with team members to determine proper valuation of claims.
Promotes teamwork and cooperation of department in the achievement of goals and objectives.Facilitate and document Process Improvement Projects
QUALIFICATIONS:
Bachelor's Degree is required.
Minimum 5+ years with experience in claims-related areas or vocational training or legal.
Ability to effectively communicate in both English/French in a cross-functional team environment.
Ability to lift up to 20 pounds
Excellent bilingual (French/ English) written and verbal communication skills for dealing with all levels of staff, customers, suppliers, and operations.
Proficient in processing and communication tools: SAP, Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Teams, and internet navigationAbility to manage multiple tasks and priorities in fast paced, changing environment
COMPETENCIES:
Dealing with Ambiguity
Composure
Customer Focus
Functional/Technical Skills
Listening
Negotiating
Perspective
Time Management
Written Communications
Not necessary but a plus:
Science background
Legal background
Job Types:
Full-time, Permanent
Salary:
From $57,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Employee stock purchase plan
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Work from home
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Experience:
Claims: 5 years (preferred)
Language:
French (preferred)
English (preferred)
Ability to Commute:
Toronto, ON (preferred)
Work Location:
In person
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