Research Operations Program Manager - Canada - Ascendion

Ascendion Canada

3 weeks ago

Technology / Internet

Description

About Ascendion :

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

Build the coolest tech for world's leading brands
Solve complex problems – and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience

Experience a community of change makers

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Job Title: Research Operations PM.

Job Description:

Responsibilities:

• Manage centralized systems and processes for organizing participant recruitment, for liaising with external recruitment companies, maintaining and growing our Customer Programs

• Tools and infrastructure: Keep track of all the administration of licenses for software. Working with procurement, legal and finance colleagues to manage our preferred suppliers list and licensing of our tools.

• Governance: Document our standard operating procedures, including data security and compliance. Managing data and access to data within tools, including customer information.

• Knowledge management: Manage our library of best practice templates and guides. Helping the team to maintain our user needs framework and library of research insights.

• Develop a system to track and manage the research backlog for the whole team, which will help researchers prioritize their workload and ensure visibility of resources

• Helping the Design Research Manager with budgets and resources.

• Possibly liaising with colleagues in Leadership, Design and Content to ensure we are well organized and aligned.

• Develop and track operational key quality and performance indicators across the research team

• Leverage data informed insights to drive operations improvements such as efficiency and accuracy

• Create, scale and execute strategic programs to ensure the team is working at optimum efficiency

• Drive participant management process improvements and identify opportunities for optimizing workflows

• Predict obstacles and establish solutions to overcome challenges

• Manage and prioritize multiple Participant Management Infrastructure projects and programs

• Partner with Research Managers on predicting roadblocks, identifying creative solutions, finding resources, and developing relationships with key stakeholders

• Collaborate with Research Team and cross-functional partners to create, maintain and refine recruiting processes, programs and partner vendors

Must Haves:

• 4+ years of relevant program or project management experience

• Experience working in a fast-paced environment that requires independent time management, task prioritization and flexibility

• Communication skills for interacting with and using data to drive change with cross-functional stakeholders

• Experience building relationships with peers and stakeholders

• Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

• Experience in problem-solving and resourcefulness with a detail-oriented approach and organizational skills

• Experience using MS Office tools (Excel, PowerPoint, Word, Visio or other process mapping software)

• Familiarity working within the UX Research field and participant recruiting methods

• Experience working in an operations role

Location: Remote

Salary Range: The salary for this position is between CAD 135,000- CAD 155,000 Annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [09-10 days/hours of paid time off]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk

Technical Program Manager, Growth

1 week ago

Autodesk Canada

Job Requisition ID # · - 23WD67720 · Position Overview · As Technical Program Manager, Growth & Monetization you will partner with internal stakeholders to scope and drive the technology, data, and infrastructure needed to scale Autodesk monetization programs. · With over $3.5 bi ...
Trust Program Manager, Amazon Key

3 weeks ago

Amazon Dev Centre Canada ULC Canada

5+ years of program or project management experience · - Experience using data and metrics to determine and drive improvements · - Experience owning program strategy, end to end delivery, and communicating results to senior leadership · - 2+ years of driving process improvements ...
Program Manager

1 week ago

Vitesco Technologies Canada

Job ID: Location: CALeads people who perform project management duties involving cross-functional teams focused on delivery of internal products or administrative systems. Oversees plans and directs schedules as well as project budgets. Monitors programs/projects from initiation ...
Program Manager

2 days ago

DELUXE CORPORATION Canada

Now is your chance to join an organization that drives change. We're a company that's consistently on top employer lists. · **Why join us**: · - There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VET ...
Program Manager

1 week ago

Desjardins Canada

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we ha ...
Manager, Program

3 days ago

Metrolinx Canada

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expa ...
Technical Program Manager

2 weeks ago

TextNow Canada

**OPEN- CANADA /** · **PRODUCT - PROGRAM MANAGEMENT /** · **FULL-TIME** · **/ REMOTE** · - We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious m ...
Customer Program Manager

3 weeks ago

Renaissance Repair and Supply Kanata, Canada

**About Renaissance**: · We are a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. By understanding our telecom customers' network from another perspective, we reinvent, transform and enable their networks - to ...
Program Manager Ii

1 week ago

Warner Bros. Discovery Kanata, Canada

**_Every great story has a new beginning, and yours starts here._** · **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** · **Who We Are ** · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, ...
Lead, Program Management

5 days ago

L3Harris Technologies Canada

: · **Job Title: Lead, Program Management** · **Job Location: Canada** · **Job Code: CS ** · PSPC Canada Systems, Inc is seeking an experienced Program Manager to bid, negotiate, win and implement Land Mobile Radio systems in Canada. · Proposal Duties: · - Partners with Sales, En ...
Operational Program Manager

1 week ago

Compugen Inc Canada

**Job Title** · - Operational Program Manager (IT) · **Vacancy No** · - VN522 · **Work Location** · - Any location Canada · **Job Details** · **Master Production Schedule Manager** · **About Compugen** · - Compugen is one of Canada's largest privately-owned Information Technology ...
Program Manager, Employee Experience

3 weeks ago

Lightspeed Commerce Canada

Hi there Thanks for stopping by · Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place · As the Program Manager, Employee Experience, you support the talent lifecycle, inclusive of employee onboarding, performance m ...
Staff Technical Program Manager

1 week ago

Warner Bros Careers Kanata, Canada

**_Every great story has a new beginning, and yours starts here._** · **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** · **Who We Are ** · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, ...
Program Manager 3-proddev

1 week ago

Oracle Canada

Program Manager 3-ProdDev I · **Applicants are required to read, write, and speak the following languages***: English · **Preferred Qualifications** · **Job Description**: · OCI (Oracle Cloud Infrastructure) **Cloud Delivery** is currently in need of a **Technical Program Manager ...
Jr Customer Program Manager

3 days ago

Renaissance Repair and Supply Kanata, Canada

**About Terra Nova**: · Terra Nova is an Aboriginal Minority-Owned Small Business subsidiary of Renaissance Network Reinvent with full manufacturing and testing facilities in Dallas, TX, and Ottawa, ON. · We specialize in after-market support of analog, digital, and RF systems, c ...
Manager, Aftermarket Products and Ahms Program

2 weeks ago

Bombardier Canada

**Manager, Aftermarket Products and AHMS Program Management, Customer Experience** · **-** · **MON20755** · **Description** · **BOMBARDIER** · Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation ...
Technical Program Manager

3 weeks ago

Autodesk, Inc. Canada

Technical Program Manager page is loaded · Technical Program Manager · Apply locations Montreal, QC, CAN Toronto, ON, CAN time type Full time posted on Posted 2 Days Ago job requisition id 24WD74874 Job Requisition ID # · 24WD74874 La traduction en Français se trouve plus bas/ ...
Program Manager

1 day ago

Tata Consultancy Services Canada

About TCS TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have ...
Program Manager

3 weeks ago

Miovision Canada

Miovision is a global industry leading company providing agencies and organizations modern tools to improve today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. ...
Program Manager

2 days ago

Quality IT Resourcing canada, Canada

My client, a global consulting firm, is looking for a Program Manager with experience in managing Oracle SCM/Finance projects. · Hybrid, Canada · Contract/Permanent · We are looking for a Program Manager with years of experience in delivering Oracle ERP solutions on time and with ...