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    Front End Supervisor - Edmonton, Canada - Federated Co-operatives Limited

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    Regular - Full time
    Description

    What you'll do:

    The Front-End Supervisor is responsible for overseeing service levels within the Food Store, including adherence to asset protection, safe working conditions, Co-op brand/image standards, and product regulatory requirements.

  • Ensures prompt, efficient, and friendly customer service is provided at all times.
  • Investigates escalated issues and ensures all customer complaints, adjustments, and returns are handled in a quick and efficient manner.
  • Oversee the front-end merchandising areas, opening and closing out of registers, and reconciling tills following established procedures.
  • Why it matters:

    Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

    Who you are:

    You are looking for a career in Retail Store Operations and:

  • Post-secondary education in related field or equivalent experience is an asset
  • You have Minimum 1 year of experience in retail and/or customer service, with supervisory and grocery experience preferred
  • You have strong customer service, communication and problem-solving skills
  • You're honest and trustworthy, are results-oriented and strive to be the best in what you do
  • You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives
  • Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.



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