Technology Service Technician - Canada - Fine Foods & Pharmaceuticals N.T.M. S.p.A.

    Fine Foods & Pharmaceuticals N.T.M. S.p.A.
    Fine Foods & Pharmaceuticals N.T.M. S.p.A. Canada

    1 month ago

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    FIELD SERVICE TECHNICIAN
    MEI Houston United States of America Service Technician On site

    We are an Italian-based company focused on innovation and our mission "driven by passion" is embedded in everything we do.

    We install and service machines across North America and exceptional customer satisfaction is the basis of our success.

    As MEI USA continues to evolve and grow the business across North America, we are seeking highly motivated individuals to join our team as Senior Field Service Technicians.

    An ideal candidate will travel to install the machines, train our customers, perform preventive maintenance, and provide technical support to customers in the USA, Canada, and Mexico.

    Field Service Technician Responsibilities
    Perform machine installation, preventive maintenance, and training at the customer site.
    When not travelling, provide technical remote support to customers.
    Maintain a high degree of professional customer service for all customer interactions.
    Associate degree, certification, trade school diploma, or equivalent experience in Electrical/Mechanical/Automation/Automotive.
    High school diploma and 2 years minimum experience in Electrical/Mechanical/Automation/Automotive.
    Travelling up to 70% of the time by flight or by car (for international travel passport is required).
    Knowledge of mechanical, electrical/electronic, pneumatic components and power tools in CNC industry
    Competence in MS Office suite.
    Excellent career opportunities with extensive training and ability to make an impact.
    ~ We offer competitive base pay, overtime, and a discretionary bonus.
    ~ Health, dental and vision insurance.
    ~ Life Insurance, short-term disability, and long-term disability (100% paid by Company).

    MEI USA is an Italian company with 350+ employees around the world and $130M global revenue.

    Our Field Service Technicians travel across North America to install equipment, train customers, perform Preventive Maintenance, and provide technical assistance for our customers.

    Working independently and with great team support.

    Our Field Service Technicians are the primary link between MEI and our customers and are critical to obtaining high levels of customer satisfaction.

    Our Field Service Technicians have passion and curiosity about mechanics, electronics, and software, are creative problem-solvers, and team players.

    MEI USA is an equal opportunity employer and supports a diverse, inclusive work environment.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.


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