Return to Work Coordinator - Toronto, Canada - Sunnybrook Health Sciences Centre

Sophia Lee

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Sophia Lee

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Description

Summary of Duties:


  • Responsible for Case Management through early and active intervention for both nonoccupational and occupational illness/injuries.
  • Develop, coordinate and implement modified work plans for nonoccupational and occupational illness/injuries
  • Report and Manage WSIB claims with goal of early and safe return to work programs and reduction of lost time. File required objections and reconsiderations of WSIB case files for appeals.
  • Communicates with employees, management, union representatives, WSIB and LTD representatives to facilitate the return to work process in compliance with applicable legislative requirements, Hospital policy and procedures and relevant Collective Agreements;
  • Conducts regular progress meetings for all parties including employees, unions and managers;
  • Collaborate and participate with Human Resources, Patient Care Managers, other OHS staff and legal counsel in the preparation for grievance and arbitration hearings.
  • Provide timely updates on claim status and payments to HR team and the payroll team to ensure accurate payments
  • Attends WSIB and WSIAT hearings as required;
  • Works with Human Resources, Managers, Directors and unions to identify placements for employees on the Permanent Accommodation List
  • Performs matches for physical demands on jobs to compare with the employee's restrictions;
  • Maintains statistical data and provide routine reports as directed;
  • Receives, reviews and interprets medical documentation and based on this review approves or denies sick leave benefits
  • Critically analyzes case files for other health related factors which may influence recovery time, early and safe return to work, eligibility, and seeks further medical documentation, if required

Qualifications/Skills:


  • Bachelor's Degree in a relevant discipline such as Occupational Health and Safety, Nursing, or health related field.
  • Certificate in Occupational Health and Safety or Disability Management preferred
  • Experience in Disability Management required
  • Experience with WSIB claims management
  • Experience in dealing with Insurance Company adjudicators/investigators
  • Experience with working with arbitrations required
  • Sound knowledge of the Workplace Safety & Insurance Act, WSIB, Human Rights and LTD processes and procedures and all applicable occupational heath & safety legislation and standards
  • Minimum 35 years occupational health experience related to WSIB, WSIB framework, disability management, and accommodation
  • Occupational Health experience in a hospital environment preferred


  • Computer literacy

  • Microsoft Office
  • Proficient in the use of Parklane System
  • Excellent written and verbal communication skills
  • Proven creative problem solving ability
  • Excellent understanding of disability management and early and safety RTW principles
  • Teamwork and cooperation, Flexibility, Analytical Thinking, Professionalismcommitment, reliability and integrity
  • Good attendance and performance record

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