- Develop and executing SQL queries to create ad-hoc reports, analyses and datasets based on business needs
- Provide continuous analysis of existing case data, fraud system rules, and reporting logic to ensure data integrity and accuracy
- Identify and recommend enhancements to existing processes, rules and reports
- Provide support to the various Fraud Systems, including technical changes being implemented into the environment
- Collaborate and communicate frequently with internal stakeholders, such as IT, Fraud Operations and Fraud Investigations
- Train and support new and existing Fraud System users as required
- Work with external vendors to troubleshoot system issues, assist with testing and perform business validation during system upgrades
- Provide on-call assistance during evenings, weekends, and holidays 24/7 on a rotational basis
- Demonstrated business reporting and analytical experience. Previous experience in an IT related function is an asset
- Post-secondary education within a Business or quantitative field
- Technical Aptitude: Must have SQL knowledge and sound understanding of database queries, structures and data management principles and MS Excel. Business Objects, Databricks, Oracle and Access knowledge will be an asset
- Previous experience in Fraud or Telecommunications is strongly preferred
- Strong analytical and problem-solving skills
- Detail oriented with ability to work independently and in a team environment
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Sr. Fraud Systems Admin - Toronto, Canada - Rogers Communications
Description
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
What you'll be doing:
What you'll have:
As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Systems Administration
Requisition ID: 305536
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