- Primary interface between customer and the Manufacturing Plant
- Proactively interact with the customers at their site as required or as necessary
- Function internally as expert on customer specific requirements relative to product, process, expectations for quality related items
- Communicate regularly with customer quality organization to keep the customer view of quality performance up to date
- Coordinate and control closure of all customer related corrective and preventative quality issues in close cooperation with production plant quality, supplier quality and engineering organizations
- Responsible for validating and verifying corrective actions in production process
- Coordinate necessary sorting activities on-site (Customer plants) in cooperation with the plant manufacturing quality team
- Coordinates customer PPAP submission
- Attend all customer initiated regular and sporadic quality meetings representing the organization and position
- Manage data entry and updates of the customer issue response system and the Lear internal customer data entry system (LQTS)
- Coordinates and actively participates in visits by the customer for quality related activities or audits When observations are identified by the customer, responsible for the root cause analysis, the actions to correct and the verification actions are in place and effective.
- Supervises the manufacturing plant liaisons on site at the customer location ensuring that issues are addressed and responded to.
- Has the authority and the responsibility to stop any process or product delivery in case of a non-conformance of customer expectations, safety, or environmental risks.
- Bachelor's Degree in Engineering or a technical field from an accredited institution
- 2-4 years of quality engineering experience in a manufacturing environment
- Strong communication and coordination skills
- Expert in problem solving and analytical skills using 8D methodology: Is-Is Not, Fishbone diagram, Brainstorming, Affinity Diagrams, Three legged 5 Why
- Competent in quality tools, and process/production control methods such as: APQP Control Plans FMEA GD&T MSA PPAP SPC
- Ability to read and interpret drawings to ensure the understanding of the agreed quality parameters and product specific requirements Working knowledge of quality and/or internal audit processes, including knowledge of process/production control methods (i.e. APQP, PPAP, incoming inspection, etc.)
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Quality Engineer - Whitby, Canada - Lear
1 week ago
Description
Lear For You
We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.
We are your path to a better career, a better future, and a better you.
Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.
Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.
Are you ready for a better career? A better future?
We're Lear For You.
QUALITY ENGINEER
OSHAWA, ON - PLANT
As a member of the Quality team, the Quality Engineer will be responsible for leading the customer response system, directing customer interface for all quality customer plant performance concerns, and ensuring that all concerns are properly directed to appropriate personnel expeditiously which includes overseeing customer onsite Quality Liaisons and their activities.
The Role:
Your work will include, but not be limited to:
Your Qualifications:
