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    Project Manager, Digital Solutions and Support - Toronto, ON, Canada - VHA Home Healthcare

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    Description

    Description:

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home." Our teams work together to provide high quality, client-centered care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, "The freedom and flexibility can't be beat." Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us "I love the inclusive culture. I feel welcome and at home."

    View more comments from VHA clients and their family members.

    We are seeking:

    Digital Solutions and Support (DS&S), Project Manager
    Permanent Full-Time - Hybrid Role

    What will be your role?

    Reporting to the Manager, Digital Transformation, the Project Manager will lead the successful planning, implementation and management of digital projects related to VHA's various platforms including, but not limited to, the Electronic Medical Record Initiative (EMRI) and VHA's Remote Care Monitoring solution. The preferred candidate will ensure a focus on best practices while producing positive outcomes and solutions for priority initiatives. Championing a co-design approach, the role ensures the voices of clients, families, frontline staff, and partners drive projects from conception to completion. Focusing on adoption of tools and processes that drive sustainability and quality care delivery, the Project Manager will assess potential risks and proactively mitigate project constraints. This role will develop and maintain a collaborative approach to keep partners and stakeholders informed of project status and risks, ensuring that mitigation strategies are established with stakeholders, both internal and external to VHA.

    Key Areas of Accountability:

    1. Managing project scope, priorities, deadlines, and deliverable schedules.
    2. Managing the software development cycle from planning, development, rigorous testing through to releasing.
    3. Managing discussions and achieving consensus among various project stakeholders, including VHA's Client Services and Best Practice and Research & Evaluation (BPRE) teams.
    4. Monitoring risks and developing project risk mitigation strategies as required.
    5. Monitoring project outcomes and providing analysis on benefits achieved.
    6. Ability to maintain confidential client information.
    7. Managing change management (incl. training, communication, evaluation) activities to support the roll-out and sustainability.
    8. Supports safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.

    What makes VHA's compensation unique?

    Benefits and pension plan for permanent eligible employees.
    Compensation for education and professional development.
    VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career.
    Mentorship and peer support.
    Career development opportunities.
    Employee and family assistance program.
    Wellness resources.
    Perks & discounts.
    Staff & service provider events.

    Required Qualifications:

    1. Bachelor's degree in a related health care discipline from a recognized university.
    2. A minimum of three years' experience in leading projects, preferably in the health-related sector.
    3. Project experience establishing and delivering projects within a large system and/or organization.
    4. Project Management Institute (PMI) certification, preferred.
    5. PROSCI Change Management Practitioner, Certified preferred.
    6. Proven ability to build and maintain strong working relationships with multiple internal partners and stakeholders.
    7. Proven ability to promote a culture of collaboration.
    8. Excellent project management skills, utilizing project planning techniques and project planning tools and templates, e.g., scope statements, project plan, work breakdown structures, lessons-learned, status reports, Gantt charts, critical path analysis, etc.
    9. Proactively identifies project risks and recommend solutions and mitigation strategies.
    10. Proficient in developing collaborative plans with multiple stakeholders.
    11. Demonstrated ability to manage conflict.
    12. Ability to support and motivate a cross-functional project team to deliver change with a focus on benefits realization.
    13. Excellent communication skills, both written and verbal.
    14. Highly organized with the ability to
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