Project Manager Bus Transformation Pf&r - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 39233

Job Category:
Project Management

Division & Section:
Parks, Forestry & Recreation, PFR Bus & Technology Transformation

Work Location:
Metro Hall, 55 John Street

Job Type & Duration:
Full-time, Permanent

Salary:
$101, $131,222.00

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Number of Positions Open: 2

Posting Period: 31-JUL-2023 to 15-AUG-2023

Major Responsibilities:

Reporting to the Manager Information Services, PF&R, this position leads Business Transformation activities related to the support of divisional initiatives.

Projects could range from wide scale network connectivity improvements to improving user experience of web platforms used to communicate information to the public.

Activities would include developing and executing project deliverables, consultation and negotiations with stakeholders, and the coordinating the development of training plans and materials.

The Project Change Manager Business Transformation will be responsible for and excel at:

Project Management

Plans and leads implementation of complex organizational and operational projects, develops and manages project plans and makes recommendations on policies regarding program specific requirements.
Provides project management support and leadership within the branch as a member of a selfdirected work team.
Develops, prepares and negotiates agreements with suppliers, contractors, other divisions, partner organizations, and user groups.
Facilitates contract management for various services and products including but not limited to RFQ/RFP, valuations of bids, recommendation of vendor, contract monitoring, contract renewals, and communication with vendor.
Develops, recommends and administers assigned budget for the project(s), utilizing information on operational requirements, staffing requirements, known pressures and required adjustments; ensures appropriate action is taken to control expenditures within approved budget limitations by analyzing project financial data.
Work from various Parks, Forestry and Recreation (PFR) facilities for the purpose of supervising a project, collecting information, running consultation, engaging with stakeholders or completing other tasks as required to deliver a variety of different projects.
Work with PFR teams and other stakeholders on the development of user experience platforms, websites, or other relevant platforms as necessary.

Customer Focus and Strategic Orientation

Participates in ongoing strategic planning and development of divisional and citywide service direction, functional standards, policies and procedures, in consultation with other City divisions, government agencies and community stakeholders.
Reviews, evaluates and makes strategic recommendations related to scheduling of Parks, Forestry and Recreation projects and operations for optimal service delivery.
Design, develop and implement resources and tools that support PFR Business Transformation Projects.
Cultivates effective working relations, with internal and external stakeholders including those from other divisions of the City.
Investigates internal/external complaints, where required, and implementing actions for satisfactory resolutions. Ensures quality customer service by providing timely, cost effective and optimum delivery of services.

Business Process Improvement

Develops, reviews and implements detailed plans, implements resources and tools, and recommends policies/procedures and guidelines regarding program specific requirements and projects to ensure compliance with Council, corporate and divisional directives. Assesses current practices and make recommendations to improve operational efficiencies.
Develops and implements service standards, fiscal management strategies, and effective operational plans, and works collaboratively with partner branches within the Parks, Forestry and Recreation Division and other divisions, in the form of planning modules or Service Level Agreements, to ensure the delivery of quality service to efficiently and effectively meet customer service needs and requirements and achieve division's mission and goals.

Leadership

Leads, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. Manages the day to day activities of staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests.
Represents the division/branch by providing leadership and technical expertise at project meetings with stakeholders to support strategic divisional and corporate initiatives.
Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures the creation, development, modification and implementation of adequate training, safety equipment and s