- Collections, dispute resolution, order release and credit investigations for a broad spectrum of customers.
- Contact customers to secure payment, follow up on overdue balances and resolve issues.
- Maintain detailed online documentation of collection action taken and correspondence between customer (external and internal) regarding issues impacting payment using Sidetrade software.
- Research and analyze accounts e.g. payment habits, sales history, and previous collection steps prior to contacting debtors.
- Prioritize efforts and determine the most effective means of collections.
- Manage portfolio assigned to reduce DSO and past dues and provide updates to management, compile monthly portfolio data and reports as required.
- Recommend customers to legal or third-party action as deemed necessary, including consideration of debtors' financial position and potential risk to the company.
- Evaluate, recommend, and document credit limits including research and review of customer profile, credit bureau reports, payment history, financial position, etc.
- Review and release blocked orders throughout the day, set appropriate parameters to facilitate automatic credit approvals while mitigating credit risks.
- Work with various departments within the business to resolve customer issues relating to initial booking of orders, delivery of goods/services and fulfillment of projects. This requires in-depth knowledge of cross functional units and processes.
- Reconcile customer accounts.
- Request appropriate adjustments and corrections, keeping accurate accounting records for each transaction.
- Establish and maintain effective working relationships with both internal and external customers.
- Professional communication and appropriate etiquette always required
- Minimum 1-3 years continuous experience in comparable role in a B2B distribution environment.
- Intermediate Excel and Office 365 proficiency recommended.
- Bilingual English/French is a requirement.
- Familiarity with SX.e ERP and Sidetrade interface considered an asset
- Familiarity with Ariba, Retail Link and similar web portals considered an asset
- We believe through diversity we build strength.
- We believe that an entrepreneurial spirit provides endless possibilities.
- We believe that together we can achieve anything.
- We believe through innovation we can find dynamic solutions.
- We believe that motivated people create happy customers.
- We believe everyone counts at Bunzl.
- We believe that when you join our team, your potential is unlimited.
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Bilingual Credit
Found in: Talent CA A C2 - 21 hours ago
Bunzl Canada Cambridge, CanadaThe Bilingual Credit & CollectionsSpecialist is responsible for the effective administration of theCompany's Credit Policy and has a direct impact on corporateprofitability. The ideal candidate possesses strong verbaland written communication skills; demonstrates attention to det ...
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Bilingual Office Specialist
Found in: Jooble CA O C2 - 1 day ago
Bunzl Canada Cambridge, ON, CanadaThe Bilingual Credit & Collections Specialist is responsible for the effective administration of the Company's Credit Policy and has a direct impact on corporate profitability. demonstrates attention to detail and accuracy when conducting investigations as well as when preparing ...
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Found in: Talent CA C2 - 2 days ago
Parrish & Heimbecker, Limited Cambridge, Canada Full time· Invoicing Coordinator · Parrish & Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as an Invoicing Coordinator for our Milling ...
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Invoicing Coordinator
Found in: beBee S2 CA - 2 weeks ago
Parrish & Heimbecker Cambridge, Canada Full time· Invoicing Coordinator · Parrish & Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as an Invoicing Coordinator for our Milling ...
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Expert-Comptable Stagiaire
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CA - Bilingual Accident and Health Adjudicator
Found in: Talent CA C2 - 2 days ago
Crawford & Company Kitchener, CanadaPosition Summary · We are currently recruiting for a Bilingual Accident and Health Claims Adjudicator to join our Human Risk team to work remotely anywhere in Canada . · Responsibilities · The Bilingual Accident and Health Claims Adjudicator is responsible for the timely and a ...
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CA - Accident and Health Adjudicator
Found in: Talent CA C2 - 3 days ago
Crawford & Company Kitchener, CanadaPosition Summary · The Bilingual Accident and Health Claims Adjudicator is responsible for the timely and accurate adjudication of Life/Specialty claims including but not limited to, Critical Illness, Accidental Death and Dismemberment, Personal Accident, Business Credit Card Tra ...
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Billing Support Representative
Found in: Talent CA C2 - 6 days ago
Definity Waterloo, Canada CasualJob Description · The Bilingual Representative, Billing Support is responsible for handling Agency Bill and commission inquiries from our brokers and managing an assigned Agency Bill broker portfolio. The successful candidate supports our strategy and works to provide a consisten ...
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Bilingual Contracting Specialist
Found in: Talent CA C2 - 2 days ago
Financial Horizons Kitchener, Canada Full time*Un message en français suivra* · Are you someone that loves to stay organized? Are you a go-to person for information and problem solving? Do you take pride in providing high levels of customer service? · If 'yes' is the only answer that comes to mind, then you could be the nex ...
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Billing Support Representative
Found in: beBee S2 CA - 3 weeks ago
Definity Careers Kitchener, Canada Full timeThe Bilingual Representative, Billing Support is responsible for handling Agency Bill and commission inquiries from our brokers and managing an assigned Agency Bill broker portfolio. The successful candidate supports our strategy and works to provide a consistent customer experie ...
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Commercial Credit Advisor, Agriculture
Found in: Talent CA C2 - 2 hours ago
Royal Bank of Canada> Guelph, CanadaJob Summary · Job Description · What is the opportunity? · You will support Relationship Managers (RM) in credit renewal and adjudication of files < $2 MM Total Single Name Exposure, primarily in the Agriculture industry, and including new client acquisitions and increases at ren ...
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Commercial Credit Advisor, Agriculture
Found in: Talent CA C2 - 5 days ago
0000050007 Royal Bank of Canada Guelph, Canada Full timeJob Description · What is the opportunity? You will support Relationship Managers (RM) in credit renewal and adjudication of files < $2 MM Total Single Name Exposure, primarily in the Agriculture industry, and including new client acquisitions and increases at renewal, reviewing ...
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Bilingual Customer Services Representative
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RCAP Equipment Finance Associate
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Bilingual Credit - Cambridge, Canada - Bunzl Canada
Description
The Bilingual Credit & Collections Specialist is responsible for the effective administration of the Company's Credit Policy and has a direct impact on corporate profitability. The ideal candidate possesses strong verbal and written communication skills; demonstrates attention to detail and accuracy when conducting investigations as well as when preparing analysis & reporting. Along with measurable KPIs, success in this role is driven by a combination of providing excellent customer service, proactive contribution to the team and Company's short and long-term goals.
If you are this individual, who is committed to professionalism, integrity and who thrives in a fast paced, transparent environment – we have a great opportunity for you
Responsibilities:
Requirements:
Who We Are
Bunzl Canada Inc. ) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. With over 1100 employees, we are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.
What We Believe
Bunzl believes in the Power of People. We put our people first.
At Bunzl, we believe in you
What's in it for you?
Come showcase what you can do in a fast-moving, evolving company that provides competitive compensation, benefits, RRSP Match, Share Save (Stock) opportunities, performance incentives and career development opportunities. You'll find the support, leadership, and workplace culture you need to achieve your full potential. When you are successful, we are successful At Bunzl, we don't just say our people are our greatest asset, we really mean it. Let's talk about your future.
Interview guidance
Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment reflecting the diversity of the communities in which we operate. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.
Only applicants moving forward in the process will be contacted
