Overnight Eap Clinical Counselor/counselor - Toronto, Canada - Workplace Options

Workplace Options

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Founded in 1982, WPO is the largest independent provider of holistic well-being solutions.

Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier, and more productive both personally and professionally.

Trusted by 51% of Fortune 500 companies, we deliver high-quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

Description:

Workplace Options is seeking a qualified
Overnight
EAP Clinical
Counselor to join our clinical team.

The hours are Tuesday - Friday 8:00 pm - 6:30 am EST (overnight)
Remote. Our clinical department provides counseling services on a global scale including telephonic support, clinical case management, structured telephonic counseling, applicable resource referral and short term counseling.

Responsibilities:

Provide telephonic counselling, inthemoment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining clientconfidentiality.
Appropriately refer clients to external resources or within WPO as part of our holistic approach.
Maintain clear clinical and taskoriented documentation in case management system.
Possess genuine listening skills and can provide shortterm clinical interventions such as CBT, Motivational Interviewing and solutionfocused techniques.
Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationshiprelated concerns impacting personal or work performance.
Develop clear and concise treatment plans for clients with various session models.
Assess clients thoroughly to ensure shortterm counselling appropriate.
Followthrough with additional tasks as identified by the clinical management team.
Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
Flexible with regards to schedule may be required to work some shifts outside regular shift hours to support the needs of the business and client volume intervals.
This job description in no way states or implies that these are the only duties to be performed in this role and therefore, this employee will be required to follow any other functionalrelated instructions and to perform any other duties requested by his or her supervisor.

Qualifications:

- _
Ability to provide counselling in both French and English._

Counsellor or Psychologist with accompanying
Master's degree or diploma.
Minimum 2 years direct clientcontact providing counselling or mental health services (postqualification).
Experience providing assessments and/or using clinical assessment tools.
Training in mindfulness or solutionfocused counselling an asset.