Presales Technical Consultant - Toronto, Canada - Hewlett Packard

Hewlett Packard

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Inside Channel Systems Engineer (ICSE) collaborates with peers to develop and drive the Technical Enablement of HP Partners in the US and Canada.

As a member of the Channel Sales Engineering team, you will be responsible to present, position, and answer technical questions regarding the full suite of HP Solutions.

You are a self-starter, keen to learn and understand collaboration industry trends and how HP's solutions enable our Partners to win in their markets.

Responsibilities include

Support HP's Channel Sales team to achieve Revenue Objectives via Technical Sales Enablement Training, Q&A (chat) technical support, Solution Demonstrations and Partner Program Growth Objectives.
Generate enthusiasm and passion for HP Solutions throughout the Partner Ecosystem
Assist Partners in achieving HP Product and Solution Certifications
Support Inside Channel Sales in technical discussions with partners and endusers
Effectively understand and position complex HP technologies with emphasis on Microsoft Teams, Zoom, RingCentral and similar Cloud based UC&C Platforms.
Effectively position HP products and solutions recognizing the competitive landscape
Refer support issues to HP Global Services (Post Sale)
Refer partner sales opportunities to the HP Territory Sales Teams

Job Requirements

Provide Pre-Sales Technical in a fastpaced, high volume environment in order to successfully achieve regional Sales quota and productivity metrics
Confidence in sales conversations with all levels from management to technical professionals
Answer inbound questions (e.g. via Chat) from Partners regarding Poly Solution & Capabilities
Comfortable being on Video calls for long durations of the work day
Ability to position IP Based Unified Communications solutions, including key competitive differentiators
Ability to effectively configure and troubleshoot technology demonstrations o Capable of explaining complex technical concepts in simple terms to a diverse audience
Ability to organize effectively and followup with high responsiveness to multiple inquiries simultaneously
Ability and willingness to learn new collaboration technologies
Excellent written and verbal communication skills
Technical Sales experience is highly advantageous
Gregarious, engaging, confident, inquisitive and wellspoken personality is a must.

Preferred Qualifications

Excellent Presentation Skills, Command of the English Language (French as a 2nd language is high desirable)
Strong UC experience\knowledge with: TCP/IP, Subnetting, DHCP, DNS, VLANs, IP Routing, QOS/Diffserv, SIP\H.323 experience
Registrar, Gatekeeping, SDP Negotiation, Microsoft PowerShell, and associated administration
VOIP telephony experience (Dial Plans, Call Admission Control, Bandwidth Management).
Audio-Visual knowledge to include: HDMI, Echo Cancellation, Audio Mixing would be an asset
Diploma or Bachelor's Degree in Information Technology

What do we have to offer?

Joining a fun and supportive global team, going through a journey of change and globalization, truly making an impact on HP's success in the future.
Joining a community that sets high standards, actively supports personal and professional development, and strives to provide an optimal work life balance.