Manager, Emergency Response Planning - Toronto, Canada - Flair Airlines Ltd.

Flair Airlines Ltd.
Flair Airlines Ltd.
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Want to be part of a team that's changing the way Canada travels?
As Canada's largest independent ultra-low-cost airline, that's exactly what we're doing at Flair Airlines.

By consistently offering airfares that are a fraction of the ticket prices of "those other airlines", we are making air travel an affordable option for millions of couch-bound Canadians.

Yes, we're an airline, but we truly believe that our product is our people. Low fares are important, but it takes great people delivering consistently outstanding customer-focused service to build brand loyalty.

Flair Airlines is currently seeking a permanent, full-time
Manager,
Emergency Response Planning to join our growing and ever-changing organization.

Manager, Emergency Response Planning (ERP) is responsible for all day-today ERP related duties and the full development of the ERP manual, management of the ERP program including, training development and implementation to all Flair Airline stakeholders.


Primary Job Functions:

The duties of the
Manager, Emergency Response Planning include:

  • Conduct emergency exercises throughout the organization to ensure company preparedness.
  • Attend/participate in emergency exercises within all Flair operating areas.
  • Responsible for the development and updating or Flair Airline Emergency Response Manual in accordance with all regulatory requirements.
  • Responsible for the creation and maintenance of the ERP initial and recurrent employee training program.
  • Lead/assist in delivering of initial & recurrent training.
  • Provide ERP training to internal/external stakeholders.
  • Continually maintain and update ERP manual ensuring ongoing regulatory/industry standards for compliance.
  • Responsible for ERM/ERP document control.
  • Ensure the airline's full compliance with applicable regulatory and industry standards.
  • Ensure effective collaboration, consultation, and communication with all stakeholders through all emergency events.
  • Effectively manage and collaborate with third party service providers i.e., Kenyon/Everbridge
  • Create/Coordinate and lead regular ERP team member/committee meetings.
  • Ensure the effective implementation of emergency threat/incident protocols.
  • Assist & contribute to emergency incident reporting, investigation, mitigation, corrective action, and analysis of incidents.
  • Ensure the activation of Flair ECC/JSOCC during emergency incidents.
  • Assist and ensure ongoing processes for the control and protection of securitysensitive documents and information.
  • Contribute to the development and implementation of an organizationwide ERP awareness program.
  • Ensure the continuous improvement of emergency operations, including effective collaboration with other teams involved in the airline's ERP functions.
  • Instill a culture of emergency awareness across the airline.
  • Develop and foster relationships with emergency agencies such as, Transport Canada, Transportation Safety Board (TSB), National Transportation Safety Board (NTSB), Federal Aviation Association (FAA), Non-Government Agencies (NGO), other emergency agencies to meet the business requirements and needs of the airline in conjunction with all applicable municipal, provincial and federal regulations.
  • Delegate responsibilities and assign duties to qualified members of the emergency response team where appropriate.

Qualifications and Education Requirements:


  • Bachelor's degree or Diploma in a related field considered an asset.
  • Current RAIC holder preferred, must have the ability to obtain RAIC.
  • Minimum five years of emergency leadership experience and demonstrated ability to develop, coach and lead a team of emergency professionals.
  • Extensive knowledge of aviation security regulations, standards, and practices including those of the International Civil Aviation Organization (ICAO).
  • Thorough understanding of Security Management Systems (SeMS).
  • Experience leading teams involved in conducting aviation investigations and audits.
  • Ability to identify and evaluate individual and team performance objectives.
  • Ability to interpret laws, regulations, and industry standards, and to incorporate them into company policies and procedures.
  • Ability to develop, implement, and evaluate emergency management processes and procedures including those applicable to aviation, corporate, personnel, physical, and cyber security.
  • Detailed knowledge of the current regional, national, and international threat environment.
  • Ability to manage crisis situations and make sound decisions in a timely manner.
  • Experience developing, delivering, and evaluating training.
  • Ability to understand the company's culture and the importance of integrating it into emergency related processes and communications without compromising effectiveness.
  • Ability to develop and foster relationships with law enforcement, security and regulatory agencies in order to maximize the exchange of critical security and threat i
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