- Coordinate pilot and cabin crew onboarding and offboarding processes by collaborating with HR, Flight Operations, Client Solutions, and IT departments.
- Facilitate the issuance of company materials such as Crew IDs, Uniforms, Business Cards, etc.
- Ensure the validity of pilot records, including Passports, Crew IDs, and other necessary documents.
- Plan, coordinate, and book flight crew simulator training and supplementary training with external training providers and facilities.
- Review and manage the master training schedule to ensure timely completion of required training for crew members.
- Communicate with pilots/crew to confirm availability and attendance for training, rescheduling as necessary.
- Provide regular updates and visibility to the training schedule, communicating any changes to the different stakeholders (crew, clients and management).
- Manage TSA requirements and triggers related to crew training.
- Compile and review feedback from pilots on training providers and training issues to improve training programs.
- Build and maintain relationships with training providers to identify new training opportunities and improve existing programs.
- Collaborate on the contract pilot process, including reviewing documentation, enrolling in training courses, coordinating flight support, and handling invoicing.
- Bring new ideas, tools, and processes to enhance crew support and training operations.
- Complete other administrative duties as assigned. QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor's degree in Aviation Management, HR, Business Administration, or related field.
- Previous experience in aviation crew support, training coordination, or related roles.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Proficiency in scheduling tools, online platforms, and MS Office Suite.
- Creative mindset with a strategic approach to problem-solving. Benefits: Our include but are not limited to:
- Hybrid working arrangements
- Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
- Employee assistant program
- Group retirement savings plan with company matching contribution
- Paid time off including sick days and personal days
- Employee Referral Program
- Continuing Education Program
- Service Awards
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Specialist, Crew Support - Dorval, Canada - Skyservice
Description
SUMMARY OF RESPONSIBILITIES:
