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    groups & banquets sales manager - Montréal, Canada - Courtyard Marriott Montreal Centre-ville

    Courtyard Marriott Montreal Centre-ville
    Courtyard Marriott Montreal Centre-ville Montréal, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    The
    Courtyard Marriott is located in the heart of Montreal,
    near the Palais des Congrès, a few minutes from the most famous underground
    city in the world, Place des Arts, the shops and boutiques on the effervescent
    rue Ste-Catherine and the Vieux -Montreal. The hotel offers 212 spacious rooms,
    conference rooms, indoor swimming pool and whirlpool, exercise room as well as
    a restaurant, a lounge bar and a coffee counter.

    JOB OVERVIEW

    Under the responsibility of the Sales and Marketing
    Director, the Banquets sales manager must plan, organize, direct
    and control banquet activities in order to meet the needs and expectations of
    customers and to ensure the efficiency and profitability of the service.

    This position requires rapid
    adaptation to change, good stress management, in addition to the ability to
    communicate well. A charismatic personality, the ability to work in a team and
    to meet challenges, as well as a well-developed creativity are assets for the
    desired candidate.

    MAIN RESPONSIBILITIES

    ·
    Responsible for effectively
    selling banquet and meeting spaces and various hotel services (rooms, food and
    beverage, audio-visual) in order to maximize hotel revenue.

    ·
    Execute and respect group
    contracts according to customer specifications, needs and expectations.

    ·
    Solicit former customers, generate
    revenue, monitor the pace of reservations and make reservations for regular
    customers while maintaining a high level of quality.

    ·
    Review event plans (move-in, room
    set-up, etc.) ensure distribution to teams and introduce other team members to
    clients.

    ·
    Establish correspondence, complete
    reports and necessary forms (proposal, contract, others).

    ·
    Respond to information request
    calls, conduct outside sales visits and respond to customer needs.

    ·
    Manage reservations and room
    blocks.

    ·
    Maintain good business relations
    between the various tourism and hotel stakeholders in Montreal, including the
    Palais des congrès de Montréal and Tourisme Montréal.

    ·
    Develop menus and activity
    programs, ensure that BEOs are issued, and carry out the relevant
    correspondence with customers in order to finalize the program.

    ·

    • Ensure customer satisfaction
    during and after events.

    ·
    Represent the hotel with the
    highest level of integrity, professionalism and sincerity.

    ·
    Work with the accounting
    department to ensure billing is detailed and accurate.

    ·
    All other related tasks.

    EDUCATION AND EXPERIENCE


    • College diploma in hotel
    management or other related professional field.


    • Prior experience in a similar
    position.

    SKILLS AND ABILITIES


    • French, English spoken and
    written. Knowledge of a third language, an asset.


    • Passionate, enthusiastic, and committed,
    demonstrates superior skills in developing and maintaining a high-level contact
    network.


    • Skills in organizing and
    coordinating events, good negotiator.


    • Listening and dedicated to
    customers.


    • Inspirational personality and
    ability to work in a team.


    • Work ethic and work structure.


    • Ability to manage time and
    stress well.


    • Demonstrate a high professional
    sense and have a lot of interpersonal skills.


    • Experience working with the MS
    Office suite.


    • Proficiency in Delphi software.


    • Flexibility in working hours and
    having availability for customers.

    Our organization is an equal
    opportunity employer and is committed to recruiting a diverse workforce and
    maintaining an inclusive culture. The use of the masculine is only used for the
    purpose of lightening the text. We do not discriminate on the basis of gender,
    ethnicity, religion, sexual orientation, age, disability, or any other basis
    protected by state or federal law.

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