Avp, Client Relationships, Defined Benefit Solutions - Waterloo, Canada - Sun Life

Sun Life

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

This is a contract role until December 2025
Sun Life's Defined Benefit Solutions (DBS) business develops and implements innovative de-risking solutions for defined benefit pension plans. The AVP, Client Relationships supports this growing business and reports to the Vice President, Client Relationships & Innovation, DBS.

Role summary

The AVP, Client Relationships, DBS is responsible for client-facing aspects of the business related to market segmentation, prospecting, business development, sales, client relationship management and support to Operations for pension risk transfer (PRT) servicing.

This role oversees a team of seven professionals and requires the collaboration and skills of an extended team of Sun Life professionals in order to achieve DBS' objectives.

What will you do?
The AVP, Client Relationships, DBS has the following accountabilities:

Strategic planning

Support the strategic direction for DBS, including the staging of its strategy in Canada and in other geographies
Collect and analyze information about the derisking landscape in Canada, including the factors driving derisking, the solutions being used, the level of market activity and new product innovation

Market segmentation and prospecting

Create and oversee the implementation of a market segmentation strategy for Canada
Execute on prospecting initiatives to grow the PRT market in Canada, oversee the team prospecting efforts and meet prospecting targets
Create a strong sales funnel by developing and nurturing relationships with plan sponsors and consultants, educating them on derisking solutions and working with them to implement such solutions
Participate in creation and execution of entertainment plan

Sales

Partner with the DBS Structuring team to achieve DBS' annual sales and profitability targets
Support the DBS Structuring team leading to and on quote day, by managing existing relationships with prospects, collecting information relevant to the prospect beyond price, and negotiating with plan sponsors and consultants on contract terms

Client relationship management

Lead the relationship management team that manages DBS' ongoing relationships for PRT clients
Ensure that we are properly cultivating these relationships and creating goodwill for DBS
Work towards making servicing a differentiator for our PRT business

Support to Operations for PRT servicing

Oversee team that collaborates with operations group in their delivery of servicing activities for PRT clients
Get involved with issues resolution and continuous improvements to unlock additional value from those teams

Marketing

Collaborate with the DBS marketing team to coordinate and connect prospecting activities with marketing activities
Contribute to creation of thought leadership pieces, new presentation content, material for speaking opportunities, ads and press releases
Attend external events and participate in speaking engagements. Help distribute thought leadership pieces to prospects and consultants.

Leadership

Manage direct reports and coach them in managing their own direct reports
Interact and collaborate with an extended team of Sun Life professionals in legal, operations, other Sun Life's business development teams, SLC Management, actuarial and product design to achieve DBS' objectives
Attract, develop and retain a high performing team as well as create a pipeline of talent.

What do you need to succeed?

Undergraduate degree in actuarial science, mathematics or statistics or FCIA designation
10 or more years of experience working with defined benefit pension plans
Strong negotiating and influencing skills
Exceptional communication skills (written, verbal, and presentation) with the ability to explain complex ideas to nonactuaries
Strong problem solving skills
Strong project management skills with a proven commitment to quality and meeting deadlines
Excellent emotional intelligence in order to nurture and grow relationships with various stakeholders
Proven leadership abilities to build and motivate a strong, high functioning team
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and Frenchspeaking colleagues or internal part