Sales Lead - Walkerton, Canada - Peavey Industries LP

Sophia Lee

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Sophia Lee

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Description
Want to come work with one of Canada's Top 10 Corporate Cultures? Do you have retail experience and are you a customer service rock star? We have an opportunity for you

Sales Lead


Reports to:
Store Management Team


Department:
Retail


Job Overview:
Responsible for the day-to-day operation of the sales floor presentation and all team members therein. As a supervisor, they hold keys to the store, and lead of opening and closing duties.


Responsibilities:


  • Set the example by providing high level sales and customer service
  • Resolve any issues that may arise while ensuring customer satisfaction
  • Coordinate department work according to set priorities and company requirements
  • Guide, encourage and motivate department team
  • Mentor and train department team for required procedures and techniques
  • Keep team members informed on company policies and procedures and ensure such policies are observed and applied.
  • Ensure that health and safety guidelines and policies are observed
  • Coordinate instore training workshops with store management team/supervisors and participate in store meetings to share product knowledge and best practices
  • Provide input to the store management team/supervisors for the performance management process of the sales floor and ensure followup.
  • Carry out break schedule while ensuring staffing of department to meet customer needs appropriately.
  • Administer promotional activities as set by store management team/supervisors and in order to meet and exceed the department objectives.
  • Ensure cleanliness and good order of the department and oversee the transition between shifts.
  • Carry out merchandising duties in accordance with the store management team, including but not limited to: displays, merchandise presentation, labeling, and signage
  • Implement and administer the department replenishing process and ensure followup with the store management team

For example:
product shortages, surplus, sales opportunities, replacements, pending orders, promotional activities and seasonal changes

  • Use safe work procedures while setting a good example to fellow employees
  • Carry out work in a manner that will not create a hazard to themselves or others
  • Work with coworkers and members of the Safety Committee to help create a safe working environment by making safety suggestions and recommendations
  • Report any accidents, incidents, near misses, injuries, and/or occupational health concerns to a safety committee member
  • Follow Peavey Industries LP medical and first aid procedures
  • Positively communicate and demonstrate the company's Core Values
Supervisory Responsibilities

  • This position supervises but does not manage other team members
Knowledge, Skills, and Abilities Required

  • Knowledge and ability to carry out store open and close procedures
  • Ability to provide outstanding customer service and teach those behaviors
  • Ability to merchandise effectively
  • Ability to process information/merchandise through computer system
  • Ability to develop and utilize skills of team members most appropriately
  • Ability to adjust priorities and manage time wisely in a fastpaced environment.
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
  • Ability to operate all equipment necessary to perform the job

Qualifications:


  • High School diploma or equivalent
  • More than two years of retail experience
Working Conditions

  • Standing for extended periods, walking long distances to move/handle merchandise, and provide customer service
  • Lifting, up to 40 lbs. and maintaining fitness level to perform all functions as set fort
Only those selected for an interview will be contacted. Please no phone calls.

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