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    Customer Experience Specialist, Phone Support - Brandon, MB, Canada - Peavey Industries LP

    Peavey Industries LP
    Peavey Industries LP Brandon, MB, Canada

    3 weeks ago

    Default job background
    Description
    Want to come work with one of Canada's Top 10 Corporate Cultures? Do you have retail experience and are you a customer service rock star? Customer Service Associate
    Reports to Store Manager
    A Customer Service Specialist is at the forefront of our customer experience. Your primary responsibility is to provide exceptional service to our customers, assisting them with inquiries, purchases, and returns.

    Additionally, you'll contribute to the overall store operations by maintaining displays, pricing products, and ensuring the store is organized and clean.

    Customer Service
    Aid customers with packaging purchases, carry outs and product loading, utilizing proper lifting techniques.
    Process customer purchases, collect payment and provide receipts, refunds, or change as per store policy.
    Ensure adherence to return and refund policies, obtaining management approval when necessary.
    Inventory & Operations
    Acquire and maintain a comprehensive understanding of store merchandise.
    Keep the store and checkout area clean and organized.
    Conduct cash drawer counts at the beginning and end of shifts, ensuring accuracy.
    Understanding of routine work procedures within an immediate work area gained by a short period of on-the-job training
    Store environment
    No experience required
    Exemplary customer service
    Please no phone calls.
    #
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