IT Support Analyst - Toronto, Canada - AcuityAds

AcuityAds

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

AcuityAds is a leading technology company that provides marketers with a one-stop solution for omnichannel digital advertising with best-of-category return on advertising spend.

Our journey automation technology,

illumin, offers planning, buying and real-time intelligence from one platform. With proprietary Artificial Intelligence,

illumin brings unique programmatic capabilities to close the gap between advertising planning and execution. AcuityAds is headquartered in Toronto with offices throughout Canada, the U.S., Europe, and Latin America. For more information, visit

here

What You Will Do:

Perform analysis of root causes
Develop checklists for reoccurring problems
Onboarding and offboarding of Employees
Develop recommendations for procedures to prevent problems
Evaluate and resolve complex problems that arise
Troubleshoot hardware and software issues
Perform user administrative tasks

What You Will Need:

23 years of experience in an enduser desktop support role
Proficiency in MacOS, Windows 10 and 1
Solid knowledge of automated OS installations and configuration
Strong knowledge of Patch management
Solid knowledge of advanced printer/peripheral device troubleshooting
Ability to work independently
Exceptional customer service skills

What You Will Get:

An inspiring and familyfocused culture with offices around the world
A competitive compensation package
Comprehensive health and dental benefits including life and disability insurance
An unlimited vacation policy
Generous parental leave benefits with a topup plan
Time with our executive coach and Chief Empowerment Officer to assist in your growth and professional development
Participation in our Employee Recognition Awards program
An annual education and learning stipend
Corporate rates and perks including fitness membership discounts
We live and promote our company's values: Act with integrity, Never settle, Design to disrupt, Customer-Driven, Familyfocused

GREAT PLACE TO WORK

DISCLAIMER
- _

DIVERSITY, INCLUSION & EQUAL EMPLOYMENT OPPORTUNITIES
AcuityAds is committed to the principle of equal employment opportunity for all our people
_ and _to providing a work environment free of discrimination and harassment.

We expect and require the cooperation of all our people in maintaining an environment with mutual respect by and for all our employees and applicants.

Let us know what we can do to help you be successful during your recruitment experience at AcuityAds.