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    Retail Consultant - Toronto, Canada - Aesop

    Aesop
    Aesop Toronto, Canada

    2 weeks ago

    Default job background
    Part time
    Description

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations.

    Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

    We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

    Role purpose

    As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

    What we are looking for

  • Experience operating within a customer service role or environment.
  • Effective selling skills and the ability to drive commercial outcomes.
  • Ability to consistently introduce Aesop products to clients through hand demonstrations.
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilize empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance, and home categories (advantageous)
  • Successful applicants will be available for at least 3 full days, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends, and holidays.

    • What's on offer

    We takeaholisticapproachto employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.Employee benefits include –

  • Pay rate of $22.08 /hr
  • 10% monthly bonus potential
  • Generous product discount allowance and bi-annual complimentary product allocation
  • 3 days paid Volunteer leave.
  • 3 days paid Personal leave
  • RRSP program with company match
  • Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
  • Access to complimentary subscription to Headspace mindfulness app, summer wellness leaveoptions, and subscription to mental wellness programming through Modern Health with 6 coaching and 8 therapy sessions per year for yourself and up to three family members.
  • Up to 6 months paid parental leave for primary caregivers for those eligible

    • Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organization. We actively encourage everyone to consider becoming a part of our journey.

    #LI-Onsite

    Pendant plus de 35 ans, Aesop a soigneusementcultivé un environnementinspirant et inclusif dans lequelnosemployéssontsoutenus et encouragés à s'épanouir. En tant qu'organisationmondiale de vente au détail, nous offrons des opportunités de développementprofessionnel et d'avancement pour compléter les objectifs de carrière et les aspirations.

    Notre approche des soins de la peauimpliqueune attention méticuleuse aux détails, enn'utilisant que les ingrédients les plus efficaces pour créer des formulations qui stimulent les sens. La mêmeapprocheméticuleuseestadoptéelors de notreprocessus de recrutement, enrecherchant des individusréfléchis et inspirés avec une richesse de perspectives qui font ressortir le meilleureneux-mêmes et chez les autres.

    Nous visons à trouver le justeéquilibre entre les personnes, la planète et le profit, enréduisantactivementnotreempreinte sur la planète qui nous soutientgénéreusement. Jusqu'àprésent, ce voyage nous a conduits à deveniruneentreprisecertifiée B Corp. Nous nousengageons à construireunesociété plus durable et inclusive.

    Objectif du poste

    En tant que Conseiller de vente au détail, vousincarneznotredésird'engager, d'écouter et de guider les clients vers des produits qui leursontpertinents. Vousaccueillerez les clients dans nosespaces et, par des interactions intentionnelles, approfondirez la façon dontnosproduitssontvécus. En présentant des produits qui répondent aux besoins des clients, vousoffrirezuneexpérience client exceptionnelle et inclusive qui contribuera à notre succès commercial global.

    Ce que nous recherchons

    Expérience dans un rôleou un environnement de service à la clientèle.

    Maîtrise du Français - Doit être capable de communiquercouramment avec les clients d'expression française.

    Compétences de vente efficaces et capacité à générer des résultatscommerciaux.

    Capacité à présenter de manière cohérente les produits Aesop aux clients grâce à des démonstrations pratiques.

    Historique de participation et de contribution réussies à une équipe.

    Capacitédémontrée à utiliserl'empathie pour gérer les relations interpersonnelles et contribuer à uneexpérience positive et inclusive pour tous.

    Ouverture d'esprit et grandecuriositécherchant à comprendre les autres, écouter sans jugement et agir sur des perspectives diverses.

    Bonnescompétencesen communication et résolution de problèmes.

    Connaissance pratique des soins de la peau et de l'industrie des soins de la peau (avantageux).

    Connaissance des catégories de soinscapillaires, de soins du corps, de parfums et d'articles pour la maison (avantageux).

    Ce poste est à temps partiel et fonctionneselon un horaire de travail sur site. Les candidatsretenusdevrontêtredisponibles au minimum trois jours par semaine, en plus d'unedisponibilitécomplète les week-ends.

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