Luxury Showroom Sales Consultant - Stratford, Canada - EMCO Corporation

EMCO Corporation Stratford, Canada

5 days ago

Full time

Description

Job Description

As a Showroom Consultant, you will provide expert product selection assistance and design advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profit-sharing.

Additional duties will include:

Assist showroom customers in assessing their needs, directing their product selections, and closing the sale

Develop and build strong relationships with designers, home builders and architects to grow profitable sales

Provide customers with quick reliable quotes and accurate delivery dates

Meet or exceed monthly product specific sales and gross profit targets

Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers

Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers' expectations and benefits of the Profit Centre

Maintain product literature to ensure most current information is available to customers

Drive showroom sales through promotions and maintaining display materials

Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

Perform other tasks as requested by the Profit Centre Manager

Qualifications

Grade 12 diploma or equivalent; College and/or University degree an asset

A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred

Valid driver's licence with a clean driver's abstract

Ability to gain comprehensive knowledge of products on display at the Showroom, able to suggest appropriate product to suit customers' needs and promote the value-added services

Knowledge of kitchen and bath design trends

Proficient in the use of Microsoft Office software

Outstanding customer service and verbal communication skills

Excellent relationship building skills with customers, vendors, and teammates

Able to identify customer needs, provide solutions and close the sale

Possess excellent project management skills

Able to learn and operate the applicable software system used to process orders

Intermediate math skills

Preferred Skills:

Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms

Experience using Trend and Eclipse

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

In addition, we will offer you:

Great mentors and on-the-job training

Growth potential with competitive salary, benefits, and profit sharing

A career with a solid, stable company with strong core values

Participation in our pension plan with employer contributions

Work-life balance and flex time

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