Officer, Transit Communications - Ottawa, Canada - City of Ottawa

City of Ottawa Ottawa, Canada

2 weeks ago

Full time

Description

Requisition ID: 12857
Department: Transit Services Department
Service: Transit Strategic Communications & External Relations Service
Branch: Transit Strategic Communications Branch
Employment Type: 1 Full-time Temporary - Up to 2 years
Work Hours: 35.00 hours per week
Affiliation: ATU 1760
Salary Information: $65, $92,588.86 annually (2023 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transportation
Application Close: 09/05/2024

JOB SUMMARY

Transit Information & Marketing is responsible for the delivery of transit customer information services and new customer information programs for wayfinding and consistency of the OC Transpo brand and messaging to improve the customer experience and transit services in the City of Ottawa.

You are responsible for developing and implementing a comprehensive communication plan to ensure the information communicated to customers, Transit Services staff and the general public is consistent, effective, accurate and up to date. You write, edit and proofread written communication provided to internal and external stakeholders, and provide strategic advice to Management on key communications issues.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in communications, journalism or public relations, or related field

Minimum of 3 years of experience in the field of communications, public relations, journalism, marketing and/or media relations.

KNOWLEDGE

Effective use of rich media for communications
Effective communication tactics and techniques using traditional and web-based channels
Current trends in communications industry and techniques
Communications strategies and risk management
Engagement best practices
Local and current events impacting Transit Services
Municipal government
Microsoft Office suite and software such as the Adobe Creative Cloud
Photography and videography
Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

Effective verbal and writing (including editing) communications skills
Excellent interpersonal skills
Ability to liaise with graphic artists, printers, translators, advertising agencies, etc.
Ability to propose, develop and implement communication plans and tactics
Ability to be creative and think logically
Ability to work independently and as part of a team
Time management skills
Ability to work in a fast-paced, deadline driven environment
Ability to work with senior management and elected officials
Excellent photography and/or videography skills
Demonstrates good judgment, tact, discretion, diplomacy, creativity and initiative
Positive attitude
Self-motivated
Organized and dependable
Interest in current events and public affairs

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.