- Respond to tenant inquiries by phone and in person as required
- Coordinate unit inspections and coordinate repairs and maintenance with Landlords and maintenance staff including issuing workorders
- Set up and maintain housing and organizational files
- Act as liaison and provide communication with service contractors
- Cover the essential duties of the rental clerk during any absences
- Provide daily problem solving and support the Director as well as Property and Maintenance Managers on tenant related issues
- Co-ordinate all Bed Bug related activities including, scheduling treatment, issuing notices, follow up and monthly tracking reports
- Prepare and submit forms to the LTB as directed by Managers
- Assist with unit inspections, unit turnovers, maintain keys and fobs logs
- Prepare lease signing packages and conduct Lease signings when required by PM
- Assist with processing service requests and closing out workorders
- Assist with maintaining expenditure within budget, provide home depot and gas card reconciliation
- Post-secondary education in administration services
- Experience in the non-profit housing sector is preferred
- Possess a thorough knowledge of issues such as homelessness, poverty, mental illness, and substance use
- Experience with RGI calculation and Social Housing Reform Act is preferred
- Knowledge of the Residential Tenancies Act and the Landlord & Tenant Board process.
- Excellent computer skills, with experience in Excel, Word and Database Management.
- Superior verbal and written communication, interpersonal and organizational skills
- Outgoing and adaptable in working in a fast paced and changing environment.
- CPR/First Aid certification and WHMIS training or willingness to acquire.
- Fluency in a 2nd language is considered an asset
- Registration in Institute of Housing Management Program or willingness to do so
- Ability to work from an integrated anti-racism/anti-oppression framework
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE /
- FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
- Extended benefits
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Property Manager Assistant - Toronto, Canada - Good Shepherd Centres
Description
Who We Are
The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.
This opportunity is with our Good Shepherd - Non Profit Homes - Toronto
How You Will Make an Impact
What You'll Bring to Our Team
What We Offer
Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.
Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at
Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.
Job Posted by ApplicantPro