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    Senior Product Analyst - Toronto, Canada - Ecobee

    Ecobee
    Ecobee Toronto, Canada

    1 week ago

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    Description

    Hi, we are ecobee.

    ecobee introduced the world's first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

    In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

    Why we love to do what we do:

    We're helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we're proud of what we've done so far, there's still a lot we can do—and you can be part of it.

    Join our extraordinary team.

    We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We're always looking for curious, talented, and passionate people to join our team.

    Who You Will Be Joining:

    We are looking for a Sr. Product Analyst to join our Data Science Team in building and expanding our product analytics capabilities at ecobee. This newly established team of product-focused data scientists will derive both customer and financial insights to improve decision making for our products lines, while building automated reporting for our key performance metrics.

    We have recently started building this function so there is an opportunity for you to make an impact. The team owns the building and maintaining product analytics infrastructure and partners closely with product stakeholders to understand their growing analytical needs. It defines and builds product success metrics, provides key insights of performance drivers and user behavior, and designs and runs experiments to understand user behaviour.

    The ideal candidate brings analytical rigor, experience in identifying gaps and improving product analytics capabilities. You have an opportunity to influence leadership with data and clearly articulate and execute top priorities.

    How you'll make an impact:

  • Work closely with product stakeholders to find answers to strategic business questions, as well as surface insights and identify new questions that are critical to understand the business and user behavior
  • Create consistency in data reporting and measurement across the board, in collaboration with both product stakeholders and our BI team. In addition, the product analytics team will identify automation opportunities and build tools/processes to streamline recurring reporting and analytical need
  • Combine a deep understand of business with technical expertise, act as an SME to provide insights to critical product/business questions and tell the story of what happen and why it happens
  • Support product teams in making informed decisions by providing data-driven recommendations
  • Cultivate knowledge, establish best practices, and disseminate them across various teams
  • Own the building and maintaining of the infrastructure to conduct experimentations for product functions. You will partner with product stakeholders on the experiment design, implementation, post-launch analysis and recommendations for the future step

    • What You'll Bring to the Table:

  • You bring a well-balanced mix of experience including deep analytics, data engineering, stakeholder management and product strategy
  • Experience implementing/developing product analytics frameworks, techniques and reporting that deliver user insights, guide product decisions, and measure product performance
  • Experience with data visualization tools (Looker, Tableau, SiSense), user experience tools (Google Analytics, Amplitude, Segment, MixPanel) and with data extraction, statistical analysis, modeling and general familiarity with data languages and statistical tools (SQL, Python, R)
  • Experience working in experiment-driven product development. You are familiar with the different types of experimentation frameworks that impact product decisions. (Including but not limited to A/B testing, principles of causal inference, and statistical techniques like model-based evaluations of user behaviour)
  • Strong storytelling skills in presenting complex findings in an easily digestible way in order to influence business change based on derived insights
  • Experience in working with stakeholders with various degrees of technical expertise
  • You will work with teams across multiple time zones

    • Just so you know: The hired candidate will be required to complete a background check.

    What happens after you apply:

    Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

    Interview Process: 3 rounds with a take-home challenge

  • Round 1: A 45-minute phone call with a member of Talent Acquisition
  • A Take-Home Challenge: To be completed over the course of a week and submitted for review.
  • Round 2: A 45-minute virtual interview with the Technical Lead of the Product Analyst team.
  • Round 3: A 1-hour virtual interview with members of our Product Management team, and our VP of Data Science.

    • With ecobee, you'll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.
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