Wellbeing Counsellor - Mississauga, Canada - Polycultural Immigrant and Community Services

Polycultural Immigrant and Community Services

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Wellbeing Counsellor

Organization Structure:
Reports to the Program Manager

Job Classification:
Counsellor

Job Status:
Full Time contract until March 2024

Number of Positions: 1

Location:
Mississauga hotels

Wages:
$26.93/hr for 35 hrs per week

This is not a bargaining unit position.

Scope
Responsible for delivering crisis and mental health counselling that provides guidance and support to clients who are
facing challenges and dealing with various problems, crises/stress of adjusting to life in Canada or due to high needs and
situations. The Counsellor provides short term support and service planning to clients and effectively link these clients to
the appropriate mainstream services, as applicable, including referring them to support groups, professional or clinical
counselling services and peer networks. Familiarity with other services and resources in the community to work together
with other organizations to provide accurate information and support is a requirement. Also, provides education to
individuals and groups in the community with a focus on high-risk populations to promote mental health awareness and
resilience.

Duties and Responsibilities:

Provides counselling and support services to individuals and families experiencing crisis/stress, including conducting

assessments, individual, family, or group counselling session and making referrals to appropriate professionals.

Conducts assessment to identify clients' needs and situations.
Develops a plan of support and goals that is client centred and tailored to their needs.
Provides supportive counselling that supports clients in coping well with stress, substance abuse, family violence,

grief, crisis intervention, trauma, and other issues.

Develops effective relationships with clients and help them build support systems.
Organizes and leads support groups as needs arise, with a focus on women, seniors, and youth.
Facilitates special groups on topics like parenting, adaptation to social changes, and migration stress.
Facilitates referrals to appropriate internal and external resources.
Develops partnership and collaborates with health and community support system in the area to enhance the

delivery of the service.

Works as a member of the team to ensure that the program operates efficiently and effectively.
Maintains close collaborative working relationships with other service professionals and institutions to facilitate

comprehensive care for clients.

Using clientcentered approach, advocates on behalf of clients in association with their community support network.
Provides accurate and timely reporting for supervisor outcomes and program activities.
Participates in community outreach to promote program services.
Attends professional development workshops as required.
Actively participates in the professional development initiatives aimed at continuous growth and improvement in

wellbeing counselling practice.

Submits monthly statistical and narrative reports as required to monitor program impact.
Must meet targets set by Programs Manager, ensuring the program achieves its objectives.
Performs other related duties as required to support the program.
Stay updated on current research, best practices, and emerging trends in crisis counseling through continuous

learning and professional development, integrating new knowledge and techniques into counseling strategies to
enhance the quality of services provided.

Competencies
Adaptability
Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the
needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish
work activities and objectives.
Communications
Using a variety of communication styles and strategies to foster open communication, to exchange of information and
discussion on an ongoing basis.
Initiative
Does more than is required or expected in the job; does things that no one has requested that will improve or enhance
services, avoid problems, or develop entrepreneurial opportunities. Plan ahead for upcoming problems or opportunities
and takes appropriate action.
Service
Demonstrates strong commitment to meeting the needs of clients, co-workers, managers, or community members,
striving to ensure their full satisfaction.

Qualifications
Degree in Psychology or Social Work from an accredited educational institution
3-5 years' experience working with case management, mental health counselling, addictions and crisis
intervention
Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers
(OCSWSSW) or Registered Psychotherapist in good standing with the College of Registered Psychotherapists of
Ontario (CRPO) an asset
Knowledge of major mental illnesses including; signs/symptoms, medication management addictions and other
issues