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Prince George

    Operations Coordinator - Prince George, Canada - CB Canada

    Cb Canada background
    Description

    Operations Coordinator - Full Time

    Location: Prince George, BC

    The Operations Coordinator reports directly to the Operations Manager. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.

    Primary Responsibilities:

    • Ability to dispatch day-to-day operations of fleet units
    • Provide tactful and professional phone assistance
    • Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
    • Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
    • Work independently to resolve customer/passenger issues in a professional and friendly manner
    • Administrative duties as required (payroll, filing, and reports)

    Desired Qualifications & Experience:

    • Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
    • Excellent verbal and written communication skills
    • Experience in the transportation industry is an asset
    • Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
    • Must have previous experience in administrative duties
    • Clear criminal record


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