Secretary - Outpatient Centralized Scheduling - Whitby, Canada - Ontario Shores Centre for Mental Health Services

Ontario Shores Centre for Mental Health Services

Verified Company

Whitby, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Ontario Shores Centre for Mental Health Sciences requires an experienced Secretary to join our Outpatient Centralized Scheduling Team.

This team model includes two key roles; Patient-facing and Non-patient-facing, that work collectively to provide excellence customer service and secretarial supports for outpatient clinics and patients.

The Outpatient Centarlized Scheduling Secretary will provide a range of duties to our outpatient programs.

Key responsibilities of the Patient-facing role include (but are not limited to): Greeting and registering patients, booking follow-up appointments, providing word processing services to support outpatient teams, such as creating agendas, taking minutes at team meetings and supply management.

The Non-patient facing role will have key responsibilities including (but are not limited to); Coordinating and booking appointments and groups, waitlist management, responding to telephone inquiries, maintaining multiple calendars, compiling statistical information and maintaining databases, maintaining accurate attendance records for payroll submission, as well as coverage in patient-facing roles, as needed.

Please Note:
All secretaries in the Outpatient Centralized Scheduling team, must have the ability to work in all outpatient programs using this service, including off-site locations

Qualifications Required and Preferred
Completion of Grade 12 or recognized equivalent
3 years secretarial experience in a hospital or medical clinic environment. Knowledge of office procedures and guidelines
Basic to Intermediate Microsoft Office Suite computer skills and intranet knowledge.
Experience with scheduling and maintaining attendance records
Proven ability to work effectively as part of a team
Proven excellent interpersonal skills and effective oral/written communication skills.
Demonstrated excellent organizational, time management, prioritization, analytical, problemsolving, and conflict resolution skills.
Demonstrated planning and coordinating abilities.
Demonstrated ability to work with mínimal supervision.
Ability to perform the physical demands of the position and maintain good attendance
Secretary/Medical Office Administration Diploma strongly preferred
Experience in a mental health environment an asset.
Experience with Meditech 6.0 strongly preferred

Closing Date 1/31/2023

Ontario Shores is committed to ensuring the health and safety of all of our patients, staff, and community, and as a result, has implemented a mandatory COVID19 Vaccination Policy in accordance to the Government of Ontario's directive around mandatory vaccination policies. All new hires must be fully vaccinated (two weeks post second dose) prior to starting employment with Ontario Shores (note: those seeking a medical exemption or an exemption related to a Human Rights Code Ground must provide documentation for approval).
We are dedicated to promoting the safety and wellbeing of patients, employees, and visitors by raising awareness of the harmful impact of tobacco use and eliminating secondhand smoke exposure and triggers. Tobacco, cannabis, and the use of electronic cigarettes (vaping) are not to be used or visible on Ontario Shores property, including parking lots and walking paths. As such, Ontario Shores is a Tobacco-Free Organization
Personal information you provide to Ontario Shores Centre for Mental Health Sciences (Ontario Shores) is collected pursuant to the Public Hospitals Act R.S.O 1990, c. P.40. It will be used for the purpose of determining eligibility for employment. At all times it will be treated in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. If you have questions about the collection of your personal information, contact the Leader, Privacy & Access at 700 Gordon St. Whitby, ON L1N 5S9; ext. 6712 or refer to the Privacy & Access pages on the Ontario Shores website. Upon request, individual accommodation can be provided to applicants who meet the required qualifications outlined in the job descriptions, and have been invited for an interview. For questions and concerns, please contact Human Resources at ext Ontario Shores Centre for Mental Health Sciences is an Equal Opportunity Employer