Rental Shop Technician Ski - Mono, Canada - Hockley Valley Resort

Hockley Valley Resort

Verified Company

Mono, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB DESCRIPTION

Title:
Rental Shop Technician (SKRTECH)

Reports to:
Rental Shop Coordinator

What we offer

A fun, fast paced environment; Competitive salary, Free Golf, Free Ski, Free bike trail pass, onsite parking; Employee Travel perks with Resorts of Ontario, Spa discounts, retail store discounts (Golf and Spa), Career development, use of the leisure facilities.

Summary

Hockley Valley Resort's Rental Shop is an integral part of our ski/snowboard operation, offering a truly unique resort experience to approximately 75,000 annual guests. As we prepare for the post-Covid winter season, we are seeking enthusiastic team players to join our Rental Shop area and contribute to the growth and success of our operation.

Responsibilities
As a Rental Shop Technician, your main responsibility will be to provide our guests with premier rental equipment and ensure they have a rewarding, enjoyable, and entertaining experience during their stay

Your duties will include:

Customer Service

Establish rapport with customers and build their confidence by providing exceptional service.
Accurately and knowledgeably describe and promote rental services tailored to customers' specific needs.
Encourage customers to opt for the damage waiver on rental equipment products.

Rental Equipment Management

Maintain all company paperwork in accordance with policies and standards, ensuring 100% accuracy.
Inspect, clean, and maintain rental equipment to ensure it is in top condition for guests' use.
Collaborate with the team to organize and manage rental inventory efficiently.

Requirements:

To succeed in this role, the following qualifications are necessary.

Customer-Focused: A strong commitment to providing excellent customer service and creating positive guest experiences.
Mechanical Aptitude: A general understanding and ability to handle mechanical operations, small and medium tools, and equipment repair.
Retail/

Rental Experience:
While prior experience in retail or rental services is preferred, it is not a strict requirement for consideration.

Ski/Snowboard or

Bicycle Experience:
Previous experience in ski/snowboard sales or rental, or bicycle sales or rental is advantageous.

Working Conditions

Job Type:
Seasonal, Full-Time/Part-Time.

Job Types:
Full-time, Part-time, Seasonal

Schedule: