- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Hospitality industry
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Dental plan
- Health care plan
- Vision care benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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Customer Service Agent 1
1 week ago
Serco North America Newmarket, Canada Part timePosition Description: · SERCO is offering a starting hourly rate of **$18.27** · If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. · You will be part of a professional team which ...
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Guest Services Agent
1 week ago
Hockley Valley Resort Mono, CanadaTitle: Guest Service Agent · - **What we offer**:_A fun, fast paced environment; Competitive salary, Free Golf, Ski, Bike trail pass and onsite parking; Employee Travel perks with Resorts of Ontario, Spa and retail store discounts, Career development, use of the leisure facilitie ...
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Customer Service Agent
3 days ago
Jazz Airline Toronto, CanadaJob Description - Customer Service Agent (PT) (ONGOING-YTZ · Customer Service Agent (PT) · Primary Location · : CA-ON-Toronto · Schedule · : Part-time · **Job Type**: Permanent · **Shift**: Shift Work · Jazz was voted one of Canada's Best Diversity Employers 2024 and one of Cana ...
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Customer Service Agent
3 days ago
Jazz Aviation LP Toronto, Canada**Customer Service Agent (PT)** · **Primary Location**: CA-ON-Toronto · **Schedule**: Part-time · **Job Type**: Permanent · **Shift**: Shift Work · **Jazz was voted one of Canada's Best Diversity Employers 2024 and one of Canada's Top Employers for Young People in 2023** · As a J ...
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Guest Service Agent
3 days ago
Hilton Markham Suites Conference Centre & Spa Markham, Canada Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is "Yes", we would like to meet you. · **First impressions are everyth ...
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Guest Services Agent
3 days ago
Silver Hotel Group Vaughan, Canada**Guest Services Agent** · We are currently looking for a **Guest Services Agent** The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. · **What We Offer** ...
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Guest Service Agent
1 week ago
Windsor Arms Hotel Toronto, Canada**Description** · We are seeking a friendly and customer-oriented professional to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for all guests, providing exceptional service and ensuring their stay is enjoyable and memora ...
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Guest Services Agent
1 week ago
Vrancor North York, Canada**POSITION AVAILABLE: Guest Service Agent** · **REPORTS TO**:Guest Services Manager** · **LOCATION: Novotel Toronto North York** · **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** · **SUMMARY**: · Under the general guidance and supervision of the Guest Services Manager, the Gu ...
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Guest Services Agent
1 week ago
Silver Hotel Group Vaughan, Canada**Guest Services Agent-Part Time** · We are currently looking for a Part Time **Guest Services Agent** The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. ...
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Guest Service Agent
1 week ago
Silver Hotel Group Toronto, Canada**Guest Services Agent** · We are currently looking for a **Guest Services Agent** The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. · **What We Offer** ...
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Customer Service Agent
1 week ago
Jazz Aviation LP Toronto, Canada**Customer Service Agent (FT)** · **Primary Location**: CA-ON-Toronto · **Schedule**: Full-time · **Job Type**: Permanent · **Term in Months**: 10 · **Shift**: Shift Work · **Number of Openings**: 1 · **Jazz was voted one of Canada's Best Diversity Employers 2024 and one of Canad ...
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Customer Service Agent
3 days ago
Ambient Mechanical Ltd Vaughan, CanadaAmbient Mechanical is a progressive company that believes in training, coaching, and supporting its most valuable resource; its people. Last year we celebrated our 41st year in the ICI HVAC Industry. We are looking forward to 41 more years of continued growth. · Reporting to the ...
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Customer Service Agent
1 week ago
IFDS Group Toronto, CanadaCustomer Service Agent · Non-Permanent · 30 Adelaide Str, East · Toronto, Ontario, M5C 3G9 · Canada · **Unilingual/Bilingual Customer Service Agents** · - ** · We offer a Hybrid work environment**: · - **Six-month contract with a possibility of rolling into a permanent role** · D ...
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Guest Service Agent
3 days ago
Hilton Toronto, Canada Part timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Guest Service Agent, you will serve on the Front Office Team, to prov ...
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Guest Services Agent
1 week ago
Hilton Toronto, Canada Part timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **Summary of Responsibilities**: · As Guest Service Agent, you will serve on the Front Office Team, ...
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Customer Service Agent
6 days ago
Jazz Aviation LP Toronto, Canada**Customer Service Agent (FT)** · ** Aug 30, 2023 · **Primary Location***: CA-ON-Toronto · **Schedule***: Full-time · **Job Type***: Permanent · **Shift***: Shift Work · **Number of Openings***: 1 · **Jazz was voted one of Canada's Best Diversity Employers and one of Canada's Top ...
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Guest Service Agent
1 week ago
Hilton Markham Suites Conference Centre & Spa Markham, CanadaThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is "Yes", we would like to meet you. · **First impressions are everyth ...
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Service Desk Agent
3 days ago
Coreio Inc Vaughan, CanadaJob Summary · We are currently seeking a Service Desk Agent to join our incredible team on a full time basis. The Service Desk agent responds to client incident and Service Requests remotely. Support activities include the logging the interactions in our call management tool, ini ...
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Guest Service Agent
4 days ago
Vrancor North York, Canada**POSITION AVAILABLE: Guest Service Agent (Night Shift)** · **REPORTS TO**:Guest Services Manager** · **LOCATION: Novotel Toronto North York** · **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** · **SUMMARY**: · Under the general guidance and supervision of the Guest Services M ...
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Guest Services Agent
1 week ago
Comfort Inn Simcoe Simcoe, Canada**THE OPPORTUNITY**: · GUEST SERVICES AGENT · REPORTS TO GENERAL MANAGER · **THE COMPANY**: · Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyon ...
guest service agent - Bradford West Gwillimbury, Canada - Prestige Treasure Cove Resort
6 days ago