Clinic Virtual Care Assistant - Airdrie, Canada - Satori Health

Satori Health

Verified Company

Airdrie, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Satori Health:

Satori Health is a leading healthcare company that provides innovative solutions to enhance patient care.

We are dedicated to improving the health and well-being of patients and strive to be at the forefront of the industry through our commitment to innovation and excellence.

About you:

You are a professional with passion for innovation and take pride in providing excellent clinical care service while enjoying working in a collaborative team environment.

You have superior communication skills and prompt to help and communicate with your team on a timely manner.

We are looking for you The Virtual Care Assistant works closely with the referrals team to provide complete medical documentation support for patient records.

Responsibilities:

Facilitate patient flow, including patient intake, patient history and room preparation
Provide patient follow up, education, bookings and referrals
Assist with Care plan chart reviews, updating of Accuro, scheduling support and assisting with WebClinic approvals
Provide exemplary care to patients, clinic staff, nurses and physicians over the phone and in person
Maintain a clean, neat, and safe environment for patients and staff according to policy and procedure
Ongoing support for Nurse Practitioners as required
Demonstrate knowledge and understanding of all policies and procedures

Qualifications:

Must have experience with medical documentation or medical office assistant responsibilities
Experience in a virtual administration role
Excellent comprehension and communication in the English language both verbal and written
Comfortable in a fastpaced, deadline driven virtual environment
Experience with an EMR, Accuro and Netcare experience an asset
Comfort and ease with technology platforms and use of Sharepoint & Adobe
Strong attention to detail
High rate of accuracy with data entry

What is in for you:

This is a hybrid role. Work from home role with head offices In Calgary, AB- 40 Sunpark Plaza SE, Calgary, AB T2X 3X7)

Satori offers a competitive compensation package that includes health, dental and vision benefits, Employee Family Assistance Program (EFAP), paid personal days off, paid vacation time and flexible schedules that promote work-life balance.

Job Types:
Full-time, Permanent

Benefits: