- Answer and address customer service calls as necessary
- Generate sales quotes for potential customers
- Enter Sales Order Entries, Credit Memos, and RMA's
- Develop customer Delivery Schedules
- Enter and follow-up on Customer Non Conformances
- Work with production personnel to sort out any schedule, prioritizing and/or quality issues
- Receive calls pertaining to parts, service, warranty, and customer inquiries and/or complaints
- Manage forecasts, quoting, order process, and product returns
- Generate costing reports for sales margins
- Speak, listen and write in a clear and timely manner using appropriate and effective communication tools and techniques
- Attend trade shows and industry conferences as requested
- Attend Production Meetings
- Perform other tasks as assigned by Director of Business Development, and ensure all tasks are performed with the highest regards for Safety as outlined in our Safety Manual
- Participate in Marketing and Production Meetings
- Minimum of 1 year in Sales and Customer Service
- Minimum of Grade 12 Diploma
- Possess valid Driver's License
- Experience with Sales and Customer Service
- Agricultural background is preferred
- Experience managing a wide variety of priorities in a fast paced environment
- Positive and co-operative team player
- Capable of working with minimal supervision
- Must be accurate and detail oriented
- Must be proficient in Microsoft Word and Excel
- Maintain a calm and composed demeanor in high pressure situations
- Excellent organization skills and the ability to communicate effectively with customers
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Sales Representative - Swift Current, Canada - S3 Group Ltd.
Description
S3 Manufacturing, a division of S3 Group Ltd. is currently recruiting for a Sales Representative to join our team at our office in Swift Current. This is a full-time position starting immediately.
Since 1966, our company has been designing and building specialized equipment, products, and custom components for end-users and other manufacturers around the world. We know that being a great place to work means far more than getting paid. S3 fosters a respectful, teamwork environment where ideas are valued and everyone contributes with significance.
The ideal candidate will work directly with customers for inquiries, sales, service, and warranty trouble shoot technical problems with customers and provide administrative support to the sales team, including data entry, report generation, and expense tracking.
Job Overview:
Experience and Qualifications:
