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Banff

    Chef d'équipe week-end nuit - Banff, AB, Canada - LULULEMON

    LULULEMON
    LULULEMON Banff, AB, Canada

    2 weeks ago

    Default job background
    $21.75 - $25.01
    Description
    lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. Guest Experience Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor.
    Continuously assess the level of guest connection and technical product education, ensuring every single guest receives technical product education and assisting the guests when needed (e.g., when other team members are unavailable).
    # Conduct preparation activities to ensure in-store readiness for guests and ensure the operational excellence of the store is maintained throughout shift.
    # Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results.
    # Participate in the store's hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
    # Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
    # Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
    In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members
    Job Assets (i.e., nice to have; Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
    Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
    Work is accomplished as part of a team, sometimes independently, and sometimes on a computer or other technical devices
    For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages
    lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. 01/hour subject to minimum wage in the location. This position has a target bonus of an additional $3 per hour , subject to certain requirements and the Company's discretion, bringing the total target compensation range between $24.Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
    Extended health and dental benefits, and mental health plans
    Savings and retirement plan matching
    People networks, mentorship programs, and leadership series (to name a few)
    The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
    En établissant des standards élevés en matière de tissus techniques et de design fonctionnel, nous créons des produits et des expériences qui aident les gens à bouger, à croître, à tisser des liens et à se sentir bien. les clients) vivent une expérience de qualité en magasin. Pour ce faire, il ou elle supervise ou offre de l'éducation technique sur les produits qui précise la valeur de nos produits et de notre marque pour répondre aux besoins uniques de tous les invités. Le ou la responsable de l'expérience-invité fait partie de l'équipe de gestion du magasin et est responsable de stimuler le rendement du magasin sur le plancher grâce à l'expérience-invité et à l'atteinte des cibles de vente ou d'unités quotidiennes de l'équipe. Évalue continuellement la qualité de la relation avec les invités et de l'éducation technique sur les produits afin de veiller à ce que tous les invités reçoive de l'éducation technique sur les produits et en les aidant au besoin (p. Évalue et interprète les données et les indicateurs commerciaux quotidiens pour suivre la progression vers les objectifs de vente et motiver l'équipe à améliorer les résultats commerciaux.
    # Participe au processus d'embauche du magasin, notamment au recrutement, à la sélection, aux recommandations liées à l'embauche, à l'orientation et l'intégration, et à la formation.
    # Gère le rendement des membres d'équipe et soutient leur apprentissage et leur développement continus en leur offrant une rétroaction directe, de la reconnaissance immédiate, de l'accompagnement professionnel, des démonstrations et des expériences pratiques en temps opportun.
    # Les quarts de travail ont normalement lieu les matins, les après-midi, les soirs, les fins de semaine et les jours fériés.
    De plus, pendant les périodes achalandées, les événements spéciaux ou d'autres circonstances, l'horaire de certains membres d'équipe peut inclure des petits matins ou des soirées tardives/des nuits complètes.
    De l'expérience en gestion, en accompagnement professionnel ou en délégation à d'autres.
    Éducation : diplôme d'études secondaires, formation générale, ou équivalent ou éducation supérieure.
    Expérience : un an d'expérience de leadership en vente au détail ou en vente (supervision ou gestion de personnel non obligatoire; p. ex. la délégation de projets ou de tâches, l'accompagnement professionnel ou l'aide aux pairs).
    Inclusion et diversité : crée/soutient un environnement inclusif qui valorise/célèbre les différences.
    Expérience-invité : crée activement une expérience et un lien inclusifs et de grande qualité pour tous les invités en à travers les membres de l'équipe.
    Le travail du ou de la titulaire du poste se fait en équipe, mais également de façon indépendante et parfois avec un ordinateur ou d'autres appareils techniques.
    Magasins expérientiels servant des aliments ou de la boisson seulement : le ou la titulaire pourrait avoir à utiliser des ustensiles de cuisine industriels et à s'exposer à des sources de chaleur pour préparer des aliments et des boissons.
    Rémunération et avantages sociaux
    01 $ l'heure et est assujettie au salaire minimum de l'emplacement. Ce poste s'accompagne d'une prime d'objectif de 3 $ l'heure , supplémentaire. Afin d'exprimer notre reconnaissance à nos équipes pour leur rendement et leur engagement, nos offres de primes totales incluent également des éléments de soutien du développement professionnel, du bien-être et de la croissance personnelle:
    régimes étendus de prestations de soins médicaux, dentaires et de santé mentale;
    cotisations de l'entreprise aux régimes d'épargne et de retraite;
    des cours de conditionnement physique et de yoga;
    un programme « jeunes parents » hors pair;
    riche catalogue d'offres de cours de développement;
    Remarque: les programmes incitatifs, les prestations et les avantages sociaux sont assortis de certaines exigences d'admissibilité. L'entreprise se réserve le droit de modifier ces programmes incitatifs, avantages sociaux et prestations, en tout ou en partie, en tout temps et sans préavis.
    #


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