Jobs
>
Toronto

    Senior Application Support Analyst, Gft - Toronto, Canada - RBC - Royal Bank

    RBC - Royal Bank
    RBC - Royal Bank Toronto, Canada

    2 weeks ago

    RBC - Royal Bank background
    Full time
    Description

    Job Summary

    Job Description

    What is the opportunity?

    As the Senior Technical Systems Analyst you will be responsible for maintenance and support of multiple Windows and Linux applications in Finance IT. You will partner across IT, assigned business lines and 3rd party vendor, to analyze issues and technical system needs in order to resolve business issues and provide business solutions. You will have opportunities to work on critical RBC applications.

    What will you do?

    • Provide L3 production support by continuously monitoring the health and security posture of the application and investigating, troubleshooting and resolving reported incidents and compliance issues.
    • Contribute to and participate in walkthrough reviews of all technical specifications and programs.
    • Develop and maintain strong relationships with business and technology partners to help achieve operational efficiencies and satisfy business goals.
    • Collaborate effectively with the development teams by identifying defects and opportunities for efficiencies through automation and enhancements.
    • Leverage automation, monitoring and alerting tools to identify and resolve troublesome trends and problems.
    • Raise support tickets and work closely with vendors when additional support and learning is required for vendor developed applications.
    • Facilitate small to large group meetings for problem solving, decision making and task implementation. Resolve conflicts/issues and escalate as appropriate.
    • Provide direction, expertise, feedback, coaching, and development to build the capabilities of more junior staff.

    What do you need to succeed?

    • 5+ years of experience in production support role and supporting multiple applications
    • 5+ years of experience in Linux and Windows platform, Win Server, SQL, MS SQL server, Java, IIS, Powershell script, DataStage, HIVE, SPARK and Tomcat
    • Working knowledge in Mainframe z/OS technologies such as JCL, TSO/ISPF, Endevor, On Demand, ZEKE, RACF would be an asset
    • Strong analytical skill set. Strong communication skills. Be able to communicate effectively in both technical and business terms.
    • Have working knowledge of IT Standards, Methodologies, SDLC, & audit requirements
    • Be a team player and Computer Science degree or equivalent

    Nice to have

    • Considered an asset to have experience in Hive, Spark, Tomcat
    • Working knowledge in Mainframe z/OS technologies such as JCL, TSO/ISPF, Endevor, On Demand, ZEKE, RACF would be an asset.

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
    • Leaders who support your development through coaching and managing opportunities
    • Ability to make a difference and lasting impact.
    • Work in a dynamic, collaborative, progressive, and high-performing team
    • A world-class training program in financial services
    • Flexible work/life balance options
    • Opportunities to do challenging work.

    *Please note, this role will require afterhours & weekend support sometimes**

    #LI-Hybrid
    #LI-POST

    #TECHPJ

    Job Skills

    Computer Operations, Decision Making, Information Technology (IT) Infrastructure, Interpersonal Relationships, System and Console Operations, System Applications, Systems Software, Teamwork, Troubleshooting

    Additional Job Details

    Address:

    RBC CENTRE, 155 WELLINGTON ST W:TORONTO

    City:

    TORONTO

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Technology and Operations

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

    Join our Talent Community

    Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

  • RBC - Royal Bank

    QE Analyst, Gft

    3 days ago

    RBC - Royal Bank Toronto, Canada Full time

    Job Summary · Job Description · What is the opportunity ? · Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications in Finance IT area? Come join us · Global Functions Technology (GFT) is part of RBC's Technology and Ope ...

  • 0000050007 Royal Bank of Canada

    Application Support Analyst, GFT

    1 week ago

    0000050007 Royal Bank of Canada Toronto, Canada Full time

    Job Description · Business Support Analyst What is the opportunity? Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join usGlobal Functions Technology (GFT) is part of RBC's Technology and Operations divi ...

  • RBC - Royal Bank

    Application Support Analyst, Gft

    3 days ago

    RBC - Royal Bank Toronto, Canada Full time

    Job Summary · Job Description · Business Support Analyst · What is the opportunity? · Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us · Global Functions Technology (GFT) is part of RBC's Technology ...

  • 0000050007 Royal Bank of Canada

    Technical QA Analyst, GFT

    4 days ago

    0000050007 Royal Bank of Canada Toronto, Canada Full time

    Job Description · What is the opportunity ? As a Technical QA Specialist, you will support the HR Incentive Compensation Technology team as both a QA specialist and TQA. You will write test plans and testcases, but also use your technical skills to deploy components to QA enviro ...

  • 0000050007 Royal Bank of Canada

    Senior Business Analyst, GFT

    1 day ago

    0000050007 Royal Bank of Canada Toronto, Canada Full time

    Job Description · What Will you do? Undertake BA responsibilities of multiple strategic applications involving Capital Market Products · Understand the various financial products in RBC and how they have been modeled, such as derivatives and fungibles. Be familiar with booking ...

  • Royal Bank of Canada>

    Technical QA Analyst, GFT

    1 day ago

    Royal Bank of Canada> Toronto, Canada

    Job Summary · Job Description · What is the opportunity ? · As a Technical QA Specialist, you will support the HR Incentive Compensation Technology team as both a QA specialist and TQA. You will write test plans and testcases, but also use your technical skills to deploy componen ...

  • Royal Bank of Canada>

    Senior Business Analyst, GFT

    3 days ago

    Royal Bank of Canada> Toronto, Canada Full time

    Job Summary · The Business Analyst (BA) responsibilities will be conducting requirements gathering sessions and other BA activities with a large diverse set of Product Controllers and Finance Controllers for medium to large size project initiative and able to provide high level k ...

  • RBC - Royal Bank

    Lead Business Analyst, Gft

    2 weeks ago

    RBC - Royal Bank Toronto, Canada Full time

    Job Summary · Job Description · What is the opportunity? · The Lead Business Analyst will be responsible for plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. The incumbent ...

  • Royal Bank of Canada>

    Senior Business Systems Analyst, GFT

    3 days ago

    Royal Bank of Canada> Toronto, Canada Full time

    Job Summary · As a Business Analyst (BA) within the Corporate Treasury IT, you will be responsible for requirements gathering and supporting development and testing teams for medium to large size project initiatives. Our projects are large-scale and high-profile that include both ...

  • 0000050007 Royal Bank of Canada

    Senior Business Systems Analyst, GFT

    5 days ago

    0000050007 Royal Bank of Canada Toronto, Canada Full time

    Job Description · As a Business Analyst (BA) within the Corporate Treasury IT team of Global Functions Technology (GFT) group, you will be responsible for requirements gathering and supporting development and testing teams for medium to large size project initiatives. Our projec ...

  • RBC - Royal Bank

    Lead Technical Process Analyst, Gft

    5 days ago

    RBC - Royal Bank Toronto, Canada Full time

    Job Summary · Analyzes information technology (IT) requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams. Applies extensive, in-depth knowledge, skills, and practices to perform complex as ...

  • Royal Bank of Canada>

    Senior Business System Analyst, GFT

    4 hours ago

    Royal Bank of Canada> Toronto, Canada

    Job Summary · Job Description · What is the opportunity? · You will work closely with Finance teams serving multiple business lines, to improve the capabilities of IT systems and quality of data used for this purpose. This includes driving business and IT teams in data and busine ...

  • 0000050007 Royal Bank of Canada

    Lead Technical Process Analyst, GFT

    1 week ago

    0000050007 Royal Bank of Canada Toronto, Canada Full time

    Job Description · What is the opportunity? Expert technical and process analyst supporting Finance & Audit IT Operations transformation, stability and resiliency. You will be heavily involved in shaping the future technology landscape of RBC by playing a crucial role in our site ...

  • 0000050007 Royal Bank of Canada

    Senior Business System Analyst, GFT

    4 hours ago

    0000050007 Royal Bank of Canada Toronto, Canada Full time

    Job Description · What is the opportunity? You will work closely with Finance teams serving multiple business lines, to improve the capabilities of IT systems and quality of data used for this purpose. This includes driving business and IT teams in data and business analysis, cr ...

  • Royal Bank of Canada

    Lead Technical Process Analyst, GFT

    4 days ago

    Royal Bank of Canada TORONTO, Canada Full time

    Job Summary · Analyzes information technology (IT) requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams. Applies extensive, in-depth knowledge, skills, and practices to perform complex as ...