Hotel Night Auditor - Fernie, Canada - Resorts of the Canadian Rockies

Resorts of the Canadian Rockies
Resorts of the Canadian Rockies
Verified Company
Fernie, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work.


You Will:

  • Ensure a comfortable and friendly atmosphere for both guests and staff
  • Assist and upsell guests at every opportunity
  • Complete hotel reservations, maintaining hotel booking and cancellation policies
  • Complete guest checkin & checkout processes
  • Respond to guest communication and transfer calls
  • Assist guests in a polite and timely manner regarding all hotel and resort services
  • Review daily Front Office operations including guest accounts and hotel financials
  • Perform the day end process for the hotel and set up the following day
  • Create and submit reports detailing hotel financials and performance
  • Identify and communicate opportunities to create exceptional guest experiences
  • Know and abide by RCR policies, Employee Handbook guidelines and Safety Management Program
  • Perform other duties as assigned by management.

You Have:

  • Previous experience in a similar role in the hospitality industry is preferred
  • Excellent interpersonal and communication skills
  • Strong computer skills
  • Knowledge of hotel administration and financial processes an asset
  • Ability to work independently and as part of a team
  • Flexibility to work overnight shifts and weekends.
**This is a part-time position that is available for a June 1st start.
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