Account Manager - Vancouver, Canada - DAC Group

DAC Group

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You're the type of individual who's been described as a "go-getter" since kindergarten; you know how to manage all aspects of project implementation; you're equally comfortable talking advanced web analytics, devising long-term digital strategies, and charming clients with your witty-yet-sophisticated repartee.

Sound about right? Then we'd love to hear from you.

Position Accountabilities:

Account Management_
Develop a firm understanding of the client's industry, marketing strategy and goals.
Work with the Account Leads to identify opportunities to grow existing client relationships.
Manage internal aspects of a project implementation including preparation of client engagement briefings and proposals, tracking client data, QA validation, and reporting of internal and external client activities and communications
Ensure project requirements are documented.
Develop internal relationships with all internal teams to ensure collaboration that delivers on set client objectives and goals
Monitor established program KPIs and ensures that the program performance meets the agreed upon client KPIs.
Client Relationship Management and Communication_
Develop productive business relationships and alliances with Clients in order to manage day to day program related inquiries and deliverables.
Build and enhance relationships with clients.
Deliver effective and efficient documentation, communication and dissemination of information regarding client activities and client administrative procedures.
Work with clients to complete a specific project brief and coordinate client approvals.
Create Contact Reports, Status Reports, and Budget Reports in accordance with DAC's standards for quality and accuracy.
Budget and Financials_
Collaborate with Account Leads in the development of annual account plans that meet revenue growth and profit margin targets for assigned clients.
Ongoing ownership of client financial health including revenue delivery, growth, and profitability
Knowledge and Industry Relations_
Demonstrates in depth knowledge of DAC's product offerings, including media, SEO, analytics, content strategy, creative, and web development,
Remain knowledgeable about ongoing program activities
DAC will provide support through proper industry and platform training as needed
Position Requirements_
College / University graduate, with a diploma in Marketing, Advertising, Business or a related field
57 years of related digital experience
A gogetter attitude, combined with strong attention to detail and desire for accuracy
Good analytical skills, with the ability to see all of the pieces and how each piece fits together to create the entire program
Confidence to lead internal teams and client relationships
A tenacious, positive person, who thrives in a fastpaced environment and can easily manage multiple projects simultaneously
Good interpersonal skills, with the ability to develop positive relationships with members of various internal teams as well as clients and prospects
Excellent communication skills, both written and verbal
Competency with MS Office products including Excel, Word, PowerPoint and Outlook
Familiarity (certification preferred) with Google AdWords, Google Analytics and other digital ad and analytics platforms

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