Library Assistant 2 - North Vancouver, Canada - District of North Vancouver

District of North Vancouver

Verified Company

North Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Status

Auxiliary
About Us
At North Vancouver District Public Library, we inspire learning, discovery, creativity and collaboration in our community. Serving almost 90,000 residents at three fullservice locations and one Express Library throughout the beautiful District of North Vancouver, we are proud to provide free and equitable access to welcoming spaces, diverse collections and digital resources, a wide range of technology and computers, including StoryLab, and so much more. Proudly late fine free, our libraries are the destination for our growing community to connect, share, and inspire.
Position Overview
NVDPL is looking for Auxiliary On-Call Library Assistant 2s to assist in all aspects of work that contribute to the successful operation of the Circulation team and contribute to the welcoming environment of the Library.
What we can offer you

At NVDPL, we believe in building community and relationships, nurturing innovation while honouring tradition, embracing exploration, creativity, and fun, and supporting human potential and enabling excellence.- Reporting to the local Circulation Supervisor, this position will perform a variety of tasks as part of the Circulation team, including checking library materials in and out, registering patrons, collecting fees, resolving patron complaints, and reconciling monies received.

Service desk work at our Library requires a commitment to understanding and responding to community needs and a collaborative approach to service delivery.

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What you'll be doing
In addition to the primary tasks noted above, aspects of the role will also include:

Providing excellent service to the public and responding to questions about routine library operations in person or on the telephone
Circulating library materials, collecting payments, packing and unpacking boxes
Registering patrons for library membership
Pulling, filing, sorting and shelving library materials
Assisting patrons with the use of selfservice tools
Assisting with daily cash reconciliation and bank deposits
Performing opening and closing procedures
Addressing problems with multifunction devices, and behavioural issues that arise in the public space

What you'll need to succeed

Flexibility and availability to work at any NVDPL library, including evening and weekend work, and understand that schedules may change to align with community needs
Ability to take initiative, problemsolve and handle difficult interactions
A commitment to service excellence, recognizing that the library serves members of the public from all walks of life
Organizational skills and attention to detail
Ability to work collaboratively, courteously, and effectively with the public and staff in a busy public space
Ability to take initiative, ask for assistance, and step up to help
An understanding of and commitment to the principles of intellectual freedom, and inclusiveness
Completion of Grade 12 along with related experience
Proficiency with Microsoft Office and common office equipment
Physical capacity to handle heavy library materials and to stand for long periods
An understanding that auxiliary workers need to have broad availability and flexibility in their schedules to fill shifts often at the lastminute, around major holidays, and that the number of hours offered may vary greatly from week to week

It's great if you have

Experience working on a circulation team in a public library
Experience in using an automated library circulation system
A comfort level with uncertainty and curiosity to learn more
The hourly pay rate for this unionized position starts at $23.39, plus 12% in Lieu of Benefits. This work requires flexible availability, including evenings and weekend shifts.
North Vancouver District Public Library is an equal opportunity employer, committed to creating a diverse, inclusive, barrierfree work environment. If you have a passion for connecting community, sharing knowledge, and inspiring stories, and you are interested in joining our dynamic team, then we'd like to hear from you
by March 6, 2023 to be considered for this competition.
Our libraries are located on the traditional territories of the_

- səl̓ílwətaʔɬ/Selilwitulh (Tsleil-Waututh), Sḵwx̱wú7mesh (Squamish), and xwməθkwəy̓əm (Musqueam) First Nations. We are grateful for the opportunity to connect community, share knowledge and inspire stories on unceded Coast Salish Territory._

Compensation