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    Issue Remediation Tester - Toronto, Canada - Swoon

    Swoon
    Swoon Toronto, Canada

    4 days ago

    Default job background
    Banking / Loans
    Description

    Title: Issue Remediation Tester

    Contract Length: 6 Months with the chance to extend

    Location: Remote

    Pay Rate: $48 - $60/hr

    Key responsibilities

    • Provides advice and guidance on control effectiveness, program compliance, and issue descriptions.
    • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
    • Analyzes data and information to offer insights and recommendations.
    • Assists in change management efforts, focusing on execution and sustainment activities.
    • Conducts complex reviews of business artifacts.
    • Executes complex testing and fieldwork requiring subject matter expertise.
    • Implements designated test programs across various specializations to ensure effective testing and monitoring of controls.
    • Understands the business/group strategy and maintains knowledge of end-to-end processes.
    • Develops expertise related to program and/or area of specialty.
    • Cultivates effective relationships with internal and external business partners/stakeholders.
    • Participates in planning and implementing operational testing programs within defined service level agreements.
    • Ensures timely, accurate, and efficient service delivery.
    • Maintains consistent, high-quality practices aligned with business/group strategies and productivity goals.
    • Analyzes root causes of errors to facilitate effective issue communication.
    • Creates and maintains adequate testing support documentation.
    • Provides ongoing support for continuous improvement initiatives.
    • Focuses primarily on business/group, with potential for broader, enterprise-wide involvement.
    • Exercises judgment to identify and solve problems within established guidelines.
    • Works independently on a range of complex tasks, including unique situations.

    Qualifications:

    • 4 - 6 years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
    • Demonstrates technical proficiency acquired through education and/or business experience.
    • Possesses in-depth verbal and written communication skills.
    • Exhibits strong collaboration and team skills.
    • Demonstrates in-depth analytical and problem-solving abilities.
    • Displays proficient influence skills.
    • Utilizes data-driven decision-making techniques effectively.
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