- Provide high standards service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and departures of customers;
- Ensure communication and coordination between customers, line service crew and staff;
- Coordinate fueling, catering, car rental, hotel booking and reservations;
- Maintain, monitor and update the Aircraft Entry Log and advise Line Service Crew accordingly;
- Answer the general number phone lines and forward the calls to the appropriate person;
- Ensure that the FBO is clean at all times;
- Ensure coffee, condiments, and snacks are restocked regularly;
- Take customer orders for goods or services; promote goods or services; respond to enquiries and emergencies; investigate complaints and update accounts;
- Any other duties as assigned by management.
- Two years' experience in a customer service environment;
- Ability to deliver service that is courteous, discreet, efficient, professional;
- Proactive, sees and understand the customers' needs;
- Strong organizational skills, resourceful;
- Ability to work under pressure in a fast paced environment;
- Ability to provide positive attitude while working in a group;
- Working knowledge of Microsoft Office Products
- Available to work on different shifts, including weekends and statutory holidays.
- Post-secondary education is an asset.
- Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
- Employee assistant program
- Group retirement savings plan with company matching contribution
- Paid time off including sick days and personal days
- Employee Referral Program
- Service Awards
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Customer Service Representative
2 days ago
CCTS-CPRST Ottawa, Canada_Le français suit..._ · **Title: Customer Service Representative** · **Employment Term**: Permanent, Full-Time, with Benefits · $46,000 per year ($22.11 /hour) · **About the CCTS**: · At the Commission for Complaints for Telecom-television Services (CCTS), our mandate is to revie ...
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Customer Service Representative
18 hours ago
Intact Ottawa, CanadaNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...
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Bilingual Customer Service Representative
4 days ago
Riverside Opticalab Ltd. Ottawa, Canada**Powering Vision**: · Riverside Opticalab Group is part of the EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in adva ...
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Bilingual Service Center Representative
4 days ago
DXC Technology Ottawa, Canada**Our DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. · **-Must be bil ...
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Motion Ottawa, CanadaWorking at Motion Canada is about partnering - with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you'll partner with some of the most talented and humble men and women ...
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Service Representative
1 day ago
National Service Solutions Ottawa, Canada**Looking for the perfect position with** **no weekends.** **Look no further we have it for you**: · This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping store clean and organized, ordering and culling. Moderate to heavy ...
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Service Representative
18 hours ago
National Service Solutions Ottawa, CanadaLooking for the perfect position with **no weekends.** Look no further we have it for you · This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping store clean and organized, ordering and culling. Moderate to heavy lifting ...
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Customer Service Representative
4 days ago
People Corporation Ottawa, CanadaWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. · The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, en ...
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Customer Service Representative
4 days ago
Lucent Marketing Group Ottawa, CanadaAre you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Lucent Marketing Group is one of the Ottawa regions leading firms in Customer Service, Sales, and Business Development. We are dedicated to p ...
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Customer Service Representative
18 hours ago
Myers Automotive Group Ottawa, Canada**Customer Service Representative**: · Myers CARSTAR South - located at 30 Sunderland - is looking for a Customer Service Representative (CSR) to join our body shop. The Customer Service Representative will be responsible for handling day-to-day interactions with customers and in ...
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Customer Service Representative
1 day ago
Myers Automotive Group Ottawa, Canada**Customer Service Representative**: · The Myers Automotive Group is looking for energetic and motivated individuals to join our team. This is a part-time customer service position in our Business Development Centre working at least 20 hours a week. The representative will also b ...
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Client Service Representative
1 day ago
Natural Purity Ottawa, Canada**Client Service Representative · - Natural Purity** · We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. · With one of the most advanced management teams, we provide our ...
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Customer Service Representative
2 days ago
Natural Purity Ottawa, Canada**Customer Service Representative · - Natural Purity** · We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. · With one of the most advanced management teams, we provide ou ...
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Customer Service Representative
2 days ago
Quality Life Services Inc. Ottawa, CanadaQuality Life Services has one Customer Service position available in Ottawa. We're seeking a motivated, friendly and reliable representative to help facilitate a fast paced office, retail store and distribution company. Computer experience a definite asset Quality Life Services, ...
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Representative, Customer Service
4 days ago
Fresh Start Foods Ottawa, CanadaFresh Start Foods Canada Ltd. · Join one of the BEST teams in the Industry · At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. · We are seeking individuals: · - Who ar ...
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Customer Service Representative
18 hours ago
Lifemark Health Group Ottawa, Canada**Customer Service Representative -** · **Pro Physio & Sport Medicine Centres Pro Plus** · **Part-Time** · **Location: 375- Strandherd Drive** · **Ottawa, Ontario** · Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on ha ...
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Customer Service Representative
2 days ago
Pro Physio & Sport Medicine Centres Ottawa, Canada**Customer Service Representative -** · **Pro Physio & Sport Medicine Centres Pro Plus** · **Permanent Full-Time** · **Location: 3570 Strandherd Drive** · **Ottawa, Ontario** · Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you th ...
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Environmental Services Representative
3 days ago
Natural Purity Ottawa, Canada**Environmental Services Representative · - Natural Purity** · We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. · With one of the most advanced management teams, we prov ...
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Warranty Services Representative
1 day ago
Tarion Ottawa, Canada**Department**:Warranty Services · **Type of Position**:Full Time, Permanent · **Location**:Home Office, (Ottawa) · **Reporting to**: Manager, Warranty Services · **About Tarion** · Since 1976, Tarion has provided new home warranty protection to more than 2 million Ontario homes. ...
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Environmental Services Representative
18 hours ago
Natural Purity Ottawa, Canada**Environmental Services Representative · - Natural Purity** · We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. · With one of the most advanced management teams, we prov ...